Ubuntu 24.04 Frequent Network Restarts After Connecting to VPN with GlobalProtect 6.1

[MRAHMANRAJU]

After installing GlobalProtect version 6.1.4 and connecting to the VPN, my device's network frequently restarts. This issue occurs every second, causing the network to start and stop continuously.

Details:

• GlobalProtect Version: 6.1.4
• Device: HP Laptop
• OS: Ubuntu 24.04
• Frequency of Issue: Network restarts every second after connecting to the VPN
• Steps to Reproduce:
  1. Install GlobalProtect version 6.1.4
  2. Connect to the VPN
  3. Observe the network behavior

Impact:
This issue disrupts my network connection, making it impossible to maintain a stable connection for work or other activities. It severely impacts productivity and usability.

Steps Taken

I have attempted the following troubleshooting steps without success:

1. Restarted the device
2. Reinstalled GlobalProtect version 6.1.4
3. Checked for any conflicting software or network settings
4. Verified network stability without the VPN connection (no issues observed)

Request

I kindly request guidance on how to resolve this issue. Any insights or potential fixes would be greatly appreciated. If additional logs or information are required, please let me know.

Thank you for your support.

[JayGolf]

Hi @MRAHMANRAJU ,

When your network restarts every second after connecting to the VPN, is it your GlobalProtect VPN connection that keeps reconnecting? I would check your debug logs and system logs within the fw that hosts your portal/gateway to see if anything concerning is apparent. Feel free to share those logs here as well if you can. Is this issue widespread? I would also ensure that you have a stable connection to your portal/gateway.