12-27-2020 11:59 AM
Hi guys,
Tried multiple times, best result was the icon showing with a "cancel" sign. Deleted the app, tried to install again and now the icon doesn't show up even though installer finishes correctly.
I saw a post it works fine with version 5.2.4 and 5.2.3 but I can't seem to find where to download those specific versions
Any help is greatly aprecciated
12-27-2020 01:26 PM
What version are you actually attempting to install? The PKG files you need can be downloaded off of the support.paloaltonetworks.com website by your IT staff since they actually have accounts. They can then either simply provide the PKG files for you and confirm that you won't automatically be downgraded to whatever version they are pushing, or they can upgrade the agent bundle to something newer for everyone.
Click Accept as Solution to acknowledge that the answer to your question has been provided.
The button appears next to the replies on topics you’ve started. The member who gave the solution and all future visitors to this topic will appreciate it!
These simple actions take just seconds of your time, but go a long way in showing appreciation for community members and the LIVEcommunity as a whole!
The LIVEcommunity thanks you for your participation!
