I am having some users who experience Connection Failed for the certificate auth Global Protect session.
What are the top 4 or 5 things I should look for in Global Protect debug logs to pin down what's
behind this message?
On the back PAN side I am observing these steps in Monitor/Global Protect Logging for a good login:
Portal Auth (Cert)
Portal Get Config GP_CLient Prelogin Machine Cert
Gateway Auth (sometimes cookie)
Gateway Get Config (Client-Config – IP assigned)
Gateway Setup SSL
Gateway tunnel latency
Gateway hip check
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