Integrate with Saasyan Assure

cancel
Showing results for 
Search instead for 
Did you mean: 

Integrate with Saasyan Assure

L2 Linker

We have implemented Saasyan Assure to provide pastoral care controls and reports for our Palo firewall. Since upgrading to 10.1.5 (and h1 and h2) we're getting the below (or similar) message when we're trying to create a new security rule via API.

{"status": "error", "result": "<response status=\"error\" code=\"13\"><msg><line>set failed, may need to override template object first</line></msg></response>", "xpath": "/config/devices/entry[@name='xxx.xxx']/vsys/entry[@name='xxxx']/rulebase/security/rules/entry[@name='ASSURE-XXXXXXX']", "uri": " https://X.X.X.X/api", "status_code": 200}

Sometimes it causes the box to crash. Saasyan tells us this has happened to other schools running the same version of PanOS and HA like us. They have tested on their Palo without issue but they don’t run HA.


It has now happened to both devices.

0 REPLIES 0
Like what you see?

Show your appreciation!

Click Like if a post is helpful to you or if you just want to show your support.

Click Accept as Solution to acknowledge that the answer to your question has been provided.

The button appears next to the replies on topics you’ve started. The member who gave the solution and all future visitors to this topic will appreciate it!

These simple actions take just seconds of your time, but go a long way in showing appreciation for community members and the LIVEcommunity as a whole!

The LIVEcommunity thanks you for your participation!