can't login to web console

[Sergey_R]

The web console throw the bad gateway error, also status of minemeld-web service is FATAL except for minemeld-engine and minemeld-trace which has RUNNING status. How can I fix this?

[Sergey_R · Accepted solution]

Well. The trouble was in proxy and solution is the custom manually installation, I mean need to enable proxy and modify the auto update script 

[ArildSaether]

Hi,

Not much to go by, is it? Maybe you could share some more info? I am assuming you have checked the systemctl status and found the "FATAL" status. What does the syslog say?

[lmori]

Hi @Sergey_R,

could you check the /opt/minemeld/log/minemeld-engine.log for errors ?

luigi

[Sergey_R]

Hi @lmori

here a screenshot of last record in the file

[lmori]

Hi @Sergey_R,

sorry, I requested the wrong log. Could you check /opt/minemeld/log/minemeld-web.log for errors ?

Thanks,

luigi

[Sergey_R]

Sure,

[lmori]

Hi @Sergey_R,

I'd need more than the single ERROR line to troubleshoot the issue. Could you send me that file over at lmori@paloaltonetworks.com ?

Thanks,

luigi

[Sergey_R]

Hi, could the problem be that the ip of VM was changed, after the installation?

[lmori]

Hi @Sergey_R,

no, minemeld-web process do not really care about the IP of the VM.

How did you install MineMeld ?

Thanks,

luigi

[Sergey_R]

Hi, by this instruction

link