Minemeld show Error when login "ERROR CHECKING CREDENTIALS: Timeout"

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Minemeld show Error when login "ERROR CHECKING CREDENTIALS: Timeout"

L3 Networker

09-11-2017 10-43-22.jpg

 

I clone VM Minemeld. Then I change IP & Hostname on Cloned Minemeld VM.

When I login on WEB GUI. It show message: "ERROR CHECKING CREDENTIALS: Timeout"

 

 

How I resolved this issue? What log for investigate?

 

Thank you

5 REPLIES 5

L7 Applicator

Hi @iThreatHunt,

you should log into the SSH console and check if your system is not overloaded:

- check if all the minemeld components are running "sudo -u minemeld mm-console status"

- check memory and CPU load and disk

- check the log of the API (/opt/minemeld/log/minemeld-web.log)

 

With this information we can investigate further

 

 

Thanks,

luigi

@lmori

 

I can't use command

# sudo -u minemeld mm-console status
sudo: mm-console: command not found

 

/opt/minemeld/log/minemeld-web.log

 

[2017-11-09 16:16:27 ICT] [11719] [INFO] USERS_DB loaded from /opt/minemeld/local/config/api/wsgi.htpasswd
[2017-11-09 16:16:27 ICT] [11719] [INFO] FEEDS_USERS_DB loaded from /opt/minemeld/local/config/api/feeds.htpasswd
[2017-11-09 16:16:56 +0000] [4481] [CRITICAL] WORKER TIMEOUT (pid:11719)
[2017-11-09 16:16:56 +0000] [11719] [INFO] Worker exiting (pid: 11719)
[2017-11-09 16:16:56 +0000] [11750] [INFO] Booting worker with pid: 11750
[2017-11-09 16:16:56 ICT] [11750] [INFO] MMLogger started
/opt/minemeld/engine/0.9.44/local/lib/python2.7/site-packages/flask/exthook.py:71: ExtDeprecationWarning: Importing flask.ext.login is deprecated, use flask_login instead.
.format(x=modname), ExtDeprecationWarning
[2017-11-09 16:16:57 ICT] [11750] [INFO] Config loaded: {'MINEMELD_LOCAL_LIBRARY_PATH': '/opt/minemeld/local/library', 'USERS_DB': 'wsgi.htpasswd', 'MINEMELD_LOCAL_PROTOTYPE_PATH': '/opt/minemeld/local/prototypes', 'SUPERVISOR_URL': 'unix:///var/run/minemeld/minemeld.sock', 'API_USERS_ATTRS': {}, 'MINEMELD_PROTOTYPE_PATH': '/opt/minemeld/local/prototypes/:/opt/minemeld/prototypes/current', 'MINEMELD_PIP_PATH': '/opt/minemeld/engine/current/bin/pip', 'FEEDS_ATTRS': {'siem_local_output': {'tags': ['feedti']}}, 'MINEMELD_TRACED_PURGE_PATH': '/opt/minemeld/engine/current/bin/mm-traced-purge', 'API_AUTH_ENABLED': True, 'FEEDS_AUTH_ENABLED': True, 'MINEMELD_LOG_DIRECTORY_PATH': '/opt/minemeld/log', 'FEEDS_USERS_ATTRS': {'fwuser': {'tags': ['feedti']}}, 'MINEMELD_7Z_PATH': '/usr/bin/7z', 'MINEMELD_RESTORE_PATH': '/opt/minemeld/engine/current/bin/mm-restore', 'MINEMELD_LOCAL_PATH': '/opt/minemeld/local', 'MINEMELD_GIT_PATH': '/usr/bin/git', 'SNS_ENABLED': True}
[2017-11-09 16:16:57 ICT] [11750] [INFO] USERS_DB loaded from /opt/minemeld/local/config/api/wsgi.htpasswd
[2017-11-09 16:16:57 ICT] [11750] [INFO] FEEDS_USERS_DB loaded from /opt/minemeld/local/config/api/feeds.htpasswd
[2017-11-09 16:17:26 +0000] [4481] [CRITICAL] WORKER TIMEOUT (pid:11750)
[2017-11-09 16:17:26 +0000] [11750] [INFO] Worker exiting (pid: 11750)
[2017-11-09 16:17:26 +0000] [11770] [INFO] Booting worker with pid: 11770
[2017-11-09 16:17:27 ICT] [11770] [INFO] MMLogger started
/opt/minemeld/engine/0.9.44/local/lib/python2.7/site-packages/flask/exthook.py:71: ExtDeprecationWarning: Importing flask.ext.login is deprecated, use flask_login instead.
.format(x=modname), ExtDeprecationWarning
[2017-11-09 16:17:27 ICT] [11770] [INFO] Config loaded: {'MINEMELD_LOCAL_LIBRARY_PATH': '/opt/minemeld/local/library', 'USERS_DB': 'wsgi.htpasswd', 'MINEMELD_LOCAL_PROTOTYPE_PATH': '/opt/minemeld/local/prototypes', 'SUPERVISOR_URL': 'unix:///var/run/minemeld/minemeld.sock', 'API_USERS_ATTRS': {}, 'MINEMELD_PROTOTYPE_PATH': '/opt/minemeld/local/prototypes/:/opt/minemeld/prototypes/current', 'MINEMELD_PIP_PATH': '/opt/minemeld/engine/current/bin/pip', 'FEEDS_ATTRS': {'siem_local_output': {'tags': ['feedti']}}, 'MINEMELD_TRACED_PURGE_PATH': '/opt/minemeld/engine/current/bin/mm-traced-purge', 'API_AUTH_ENABLED': True, 'FEEDS_AUTH_ENABLED': True, 'MINEMELD_LOG_DIRECTORY_PATH': '/opt/minemeld/log', 'FEEDS_USERS_ATTRS': {'fwuser': {'tags': ['feedti']}}, 'MINEMELD_7Z_PATH': '/usr/bin/7z', 'MINEMELD_RESTORE_PATH': '/opt/minemeld/engine/current/bin/mm-restore', 'MINEMELD_LOCAL_PATH': '/opt/minemeld/local', 'MINEMELD_GIT_PATH': '/usr/bin/git', 'SNS_ENABLED': True}
[2017-11-09 16:17:27 ICT] [11770] [INFO] USERS_DB loaded from /opt/minemeld/local/config/api/wsgi.htpasswd
[2017-11-09 16:17:27 ICT] [11770] [INFO] FEEDS_USERS_DB loaded from /opt/minemeld/local/config/api/feeds.htpasswd
[2017-11-09 16:17:56 +0000] [4481] [CRITICAL] WORKER TIMEOUT (pid:11770)
[2017-11-09 16:17:56 +0000] [11770] [INFO] Worker exiting (pid: 11770)
[2017-11-09 16:17:56 +0000] [11786] [INFO] Booting worker with pid: 11786
[2017-11-09 16:17:57 ICT] [11786] [INFO] MMLogger started
/opt/minemeld/engine/0.9.44/local/lib/python2.7/site-packages/flask/exthook.py:71: ExtDeprecationWarning: Importing flask.ext.login is deprecated, use flask_login instead.
.format(x=modname), ExtDeprecationWarning
[2017-11-09 16:17:57 ICT] [11786] [INFO] Config loaded: {'MINEMELD_LOCAL_LIBRARY_PATH': '/opt/minemeld/local/library', 'USERS_DB': 'wsgi.htpasswd', 'MINEMELD_LOCAL_PROTOTYPE_PATH': '/opt/minemeld/local/prototypes', 'SUPERVISOR_URL': 'unix:///var/run/minemeld/minemeld.sock', 'API_USERS_ATTRS': {}, 'MINEMELD_PROTOTYPE_PATH': '/opt/minemeld/local/prototypes/:/opt/minemeld/prototypes/current', 'MINEMELD_PIP_PATH': '/opt/minemeld/engine/current/bin/pip', 'FEEDS_ATTRS': {'siem_local_output': {'tags': ['feedti']}}, 'MINEMELD_TRACED_PURGE_PATH': '/opt/minemeld/engine/current/bin/mm-traced-purge', 'API_AUTH_ENABLED': True, 'FEEDS_AUTH_ENABLED': True, 'MINEMELD_LOG_DIRECTORY_PATH': '/opt/minemeld/log', 'FEEDS_USERS_ATTRS': {'fwuser': {'tags': ['feedti']}}, 'MINEMELD_7Z_PATH': '/usr/bin/7z', 'MINEMELD_RESTORE_PATH': '/opt/minemeld/engine/current/bin/mm-restore', 'MINEMELD_LOCAL_PATH': '/opt/minemeld/local', 'MINEMELD_GIT_PATH': '/usr/bin/git', 'SNS_ENABLED': True}
[2017-11-09 16:17:57 ICT] [11786] [INFO] USERS_DB loaded from /opt/minemeld/local/config/api/wsgi.htpasswd
[2017-11-09 16:17:57 ICT] [11786] [INFO] FEEDS_USERS_DB loaded from /opt/minemeld/local/config/api/feeds.htpasswd
[2017-11-09 16:18:26 +0000] [4481] [CRITICAL] WORKER TIMEOUT (pid:11786)
[2017-11-09 16:18:26 +0000] [11786] [INFO] Worker exiting (pid: 11786)
[2017-11-09 16:18:27 +0000] [11799] [INFO] Booting worker with pid: 11799
[2017-11-09 16:18:27 ICT] [11799] [INFO] MMLogger started
/opt/minemeld/engine/0.9.44/local/lib/python2.7/site-packages/flask/exthook.py:71: ExtDeprecationWarning: Importing flask.ext.login is deprecated, use flask_login instead.
.format(x=modname), ExtDeprecationWarning
[2017-11-09 16:18:27 ICT] [11799] [INFO] Config loaded: {'MINEMELD_LOCAL_LIBRARY_PATH': '/opt/minemeld/local/library', 'USERS_DB': 'wsgi.htpasswd', 'MINEMELD_LOCAL_PROTOTYPE_PATH': '/opt/minemeld/local/prototypes', 'SUPERVISOR_URL': 'unix:///var/run/minemeld/minemeld.sock', 'API_USERS_ATTRS': {}, 'MINEMELD_PROTOTYPE_PATH': '/opt/minemeld/local/prototypes/:/opt/minemeld/prototypes/current', 'MINEMELD_PIP_PATH': '/opt/minemeld/engine/current/bin/pip', 'FEEDS_ATTRS': {'siem_local_output': {'tags': ['feedti']}}, 'MINEMELD_TRACED_PURGE_PATH': '/opt/minemeld/engine/current/bin/mm-traced-purge', 'API_AUTH_ENABLED': True, 'FEEDS_AUTH_ENABLED': True, 'MINEMELD_LOG_DIRECTORY_PATH': '/opt/minemeld/log', 'FEEDS_USERS_ATTRS': {'fwuser': {'tags': ['feedti']}}, 'MINEMELD_7Z_PATH': '/usr/bin/7z', 'MINEMELD_RESTORE_PATH': '/opt/minemeld/engine/current/bin/mm-restore', 'MINEMELD_LOCAL_PATH': '/opt/minemeld/local', 'MINEMELD_GIT_PATH': '/usr/bin/git', 'SNS_ENABLED': True}
[2017-11-09 16:18:27 ICT] [11799] [INFO] USERS_DB loaded from /opt/minemeld/local/config/api/wsgi.htpasswd
[2017-11-09 16:18:27 ICT] [11799] [INFO] FEEDS_USERS_DB loaded from /opt/minemeld/local/config/api/feeds.htpasswd

@lmori

System Heath: Good

 

13-11-2017 16-58-59.jpg13-11-2017 16-59-38.jpg

 

web.log in attachments

Am also facing the same issue in centos 7.4 

 

 

Please, could you set SELinux in permissive mode and check the system audit log for possible denies?

 

Luigi

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