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10-15-2025 11:24 PM
Hi everyone,
My client deleted the default admin "superuser" account and replaced it with another admin "device administrator" account.
Now only one admin account with only the "device administrator" privilege exists in the firewall. The problem with this account is that we cannot export the backup configurations and we cannot make other admin accounts.
The firewall is just a standalone firewall and is not being managed by a Panorama.
Is there any workaround on this one? Asking for your bright ideas. Thank you in advance!
10-16-2025 02:48 AM
if you're able to 'load' a previous config version, you can roll back to when the admin account still existed.
Device > setup > operations > load configuration version
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