05-25-2023 07:56 AM - edited 05-25-2023 08:37 AM
Second time I have tried to add an ACL onto the Cloud Managed ACL
Access Control/IP Restrictions .
I have added 5 public subnets.
Locks you out everytime . There is obviously a huge bug here.
You think it would be easy to revert the change via TAC.
Dont believe it for a second !!!!!!!
There seems to be only one backend engineer in Palo Alto who can reverse the change out .
So expect to be locked out of Prisma SASE fro 48 hours plus .
05-30-2023 05:47 AM
have you asked support to confirm which ip you're connecting from? (to see if it even matches the subnets you entered?)
06-02-2023 12:47 AM
Yep , they have no clue so far !!!
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