Dropbox is a file hosting service headquartered in San Francisco, California. They offer cloud storage, file synchronization, personal cloud, and client software. It brings your files and cloud content together with the tools your team wants to use.
Provides access to your organization’s work from your computer, mobile device, or any web browser. In addition, users may invite others to view and edit an account's shared files, upload documents, and photos to a shared folder and gives other users rights to view shared files.
Prisma SaaS currently supports business version and up. These paid account types include Standard, Advanced, and Enterprise
Cloud App Category
Business and up
Cloud App Admin Role Requirement
User Management Admin
Files and Folders
Activity Based Monitoring
Activities within a folder
Exposure (Public, External, Company & Internal)
All Exposures are supported
Selective Scanning (OU)
Forward/Backward Scan (Split Scan)
Know Malware (Wildfire DP)
Unknown Malware (WF Submission)
3rd Party Data Classification
Security Control/Risky Configuration
Must log into the portal with Super Admin account or one that has the required permission to add cloud apps
The authentication step in the portal needs to be completed with a Dropbox Admin account that includes the User Management Admin permission
Step 1 – After confirming the prerequisites are all met, Admin users can proceed with adding a Dropbox cloud app to the Prisma SaaS Portal.
Settings > Cloud Apps and Scan Settings > Add a Cloud App > Select Dropbox
Step 2 – From the grid of cloud apps click > Connect to Dropbox Account.
Step 3 – Admin will be presented with the Dropbox authentication page.
Enter the Dropbox admin credentials and click Sign-in. The web browser will then route back to the list of connected cloud apps once completed.
Step 4 –By default the related scan does not start automatically and must be manually started to initiate the process. This option is available under Actions. At this point you can choose to assign a unique name to the newly connected cloud app.
When you add a cloud app, Prisma SaaS automatically scans the app against the default data patterns and displays any match occurrences. As a best practice, consider the business use of your applications to determine if you need to Add a New Asset Rule to look for incidents unique to Dropbox
Prisma SaaS scans assets in the associated app and identifies possible incidents. Depending on the number of users and assets, it may take some time to complete the process. However, as soon as you begin to see this information populating the Prisma SaaS dashboard, you can begin to Assess Incidents.
Optional: Enable Admin Quarantine Feature
This feature is enabled by clicking on the cloud app name and assigning an email alias to the Account for Admin Quarantine field. This will set up the related Admin Quarantine folder within this Dropbox user’s directory and must be established before using the quarantine Action for Dropbox. This includes manual and automated quarantine Actions.