Prisma SaaS Articles

The public IP addresses listed below need to be allowed on UDP port 514 on the downstream firewall to receive syslog data from Prisma SaaS services.
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Thursday
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The attached document is a quick reference guide to commonly reported issues that Prisma SaaS Admins may encounter. It provides possible resolutions to those issues which avoids the need to open a support case. It also has links to virtually all the topics in Prisma SaaS Admin Guide. 
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Tuesday
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Prisma SaaS currently supports Business version and up. These paid account types include Standard, Advanced, and Enterprise
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3 weeks ago
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Read about licensing for Prisma SaaS by Palo Alto Networks. Learn about Prisma SaaS license types, scope of scanning for Prisma SaaS All Apps license, and license entitlement and limitations.
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3 weeks ago
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Why not attach a SaaS app as a lesser account? Because lower visibility is greater risk.
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‎05-22-2020 08:25 AM
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Why aren’t there any Incidents reported for my policy? Policies Must Be Enabled For Incidents.
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‎05-22-2020 08:22 AM
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Ensuring your updated policy is applied to earlier assets in Prisma SaaS.
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‎05-01-2020 04:52 PM
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A temporary problem has been identified when adding the Gmail application to Prisma SaaS. A workaround has been identified. 
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‎04-16-2020 07:43 PM
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Some things you can do to speed support requests for Prisma SaaS. We can reduce some of the back and forth by gathering some commonly needed information early. 
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‎04-13-2020 03:20 PM
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