Prisma SaaS Articles
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Filter by Owner finds the right owner for an asset. But what if you see the duplicate names?
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Salesforce only allows a limited amount of API calls during a 24hr period of time ( in thousands of calls ).
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A demo of Prisma SaaS features and high lights of best practices 
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Introducing DLP Service to Prisma SaaS. Data Profiles, boolean logic, and more.
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Why is my  SaaS Visibility Dashboard empty? Check your Cortex Data Lake serial number.
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Prisma SaaS is scanning libraries within your SharePoint instance.
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How can I check my custom data pattern? Regex testing tools. 
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Prisma SaaS limitation when searching for policy violations in Asset panel when the policy is not generating an incident or sending an alert  
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Files on Google Drive and the reason for a file’s last updated date shown before the created date in Prisma SaaS.
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Some SharePoint assets owners are identified as "SharePoint app".
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Prisma SaaS integration with more than one Syslog System
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A closer look at what determines a file's exposure in Prisma SaaS
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The attached document is a quick reference guide to commonly reported issues that Prisma SaaS Admins may encounter. It provides possible resolutions to those issues which avoids the need to open a support case. It also has links to virtually all the topics in Prisma SaaS Admin Guide. 
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The public IP addresses listed below need to be allowed on UDP port 514 on the downstream firewall to receive syslog data from Prisma SaaS services.
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Prisma SaaS currently supports Business version and up. These paid account types include Standard, Advanced, and Enterprise
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Read about licensing for Prisma SaaS by Palo Alto Networks. Learn about Prisma SaaS license types, scope of scanning for Prisma SaaS All Apps license, and license entitlement and limitations.
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Why not attach a SaaS app as a lesser account? Because lower visibility is greater risk.
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Why aren’t there any Incidents reported for my policy? Policies Must Be Enabled For Incidents.
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Ensuring your updated policy is applied to earlier assets in Prisma SaaS.
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A temporary problem has been identified when adding the Gmail application to Prisma SaaS. A workaround has been identified. 
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Some things you can do to speed support requests for Prisma SaaS. We can reduce some of the back and forth by gathering some commonly needed information early. 
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