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Unable to Register Devices - Please contact Support

JonNewson
L0 Member

‎04-03-2020 03:17 AM

Hi - just bought 3 No. PAN-PA-220 devices.  I've tried to create a New User via support.paloaltonetworks.com but just keeps coming back "Error: unable to create user account. Please contact Support."  I wish to get these registered.

 

JonNewson_0-1585908918962.png

 

Can anyone help on this please?  All the serials have been entered, the Sales order info & all the "*" fields are complete.

 

Many thanks.

Jon.

 

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