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Global Protect Client causing Windows 10 black login and logout screen

StuartBond
L1 Bithead

‎11-16-2023 02:48 AM

I have installed GP client 6.1.1 and also tried 6.2.1 on several Dell Windows 10  machines with pre-login enabled.

 

I am having an issue as. When the user logs in to Windows they get a black screen for up to 5 mins before Windows explorer actually launches their desktop. Same on logout. I cant seem to figure it out! Seen various things similar but not quite the same. I am currently testing Crowdstrike and SSO option in the Agent config but no success so far. If anyone has had the same I would greatly appreciate any feedback!

Many thanks

Stuart

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