False Positive Submission Virus/Win32.WGeneric.rixgu(2341248)

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L0 Member

False Positive Submission Virus/Win32.WGeneric.rixgu(2341248)

Hello,

 

I tried to download the last Adobe Reader DC package directly on the depository from Adobe and Palo -Alto block my download with the threat detection Virus/Win32.WGeneric.rixgu(2341248)...

 

The URL is ftp://ftp.adobe.com/pub/adobe/reader/win/AcrobatDC/1801120040/AcroRdrDC1801120040_fr_FR.exe

 

So for example, I can download the package for en_US without issue.. but, I need the French package.

 

Thanks for your reply.

 

Regards,

 

JF

Highlighted
L6 Presenter

Re: False Positive Submission Virus/Win32.WGeneric.rixgu(2341248)

Please open a case with Palo Alto Networks Support.

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