False Positive Submission Virus/Win32.WGeneric.rixgu(2341248)

[jflescat]

Hello,

I tried to download the last Adobe Reader DC package directly on the depository from Adobe and Palo -Alto block my download with the threat detection Virus/Win32.WGeneric.rixgu(2341248)...

The URL is ftp://ftp.adobe.com/pub/adobe/reader/win/AcrobatDC/1801120040/AcroRdrDC1801120040_fr_FR.exe

So for example, I can download the package for en_US without issue.. but, I need the French package.

Thanks for your reply.

Regards,

JF

[mivaldi]

Please open a case with Palo Alto Networks Support.