False Positive Submission Virus/Win32.WGeneric.rixgu(2341248)

Showing results for 
Show  only  | Search instead for 
Did you mean: 

False Positive Submission Virus/Win32.WGeneric.rixgu(2341248)

L0 Member



I tried to download the last Adobe Reader DC package directly on the depository from Adobe and Palo -Alto block my download with the threat detection Virus/Win32.WGeneric.rixgu(2341248)...


The URL is ftp://ftp.adobe.com/pub/adobe/reader/win/AcrobatDC/1801120040/AcroRdrDC1801120040_fr_FR.exe


So for example, I can download the package for en_US without issue.. but, I need the French package.


Thanks for your reply.






L7 Applicator

Please open a case with Palo Alto Networks Support.

Like what you see?

Show your appreciation!

Click Like if a post is helpful to you or if you just want to show your support.

Click Accept as Solution to acknowledge that the answer to your question has been provided.

The button appears next to the replies on topics you’ve started. The member who gave the solution and all future visitors to this topic will appreciate it!

These simple actions take just seconds of your time, but go a long way in showing appreciation for community members and the LIVEcommunity as a whole!

The LIVEcommunity thanks you for your participation!