03-28-2025 08:05 AM - edited 04-08-2025 04:37 AM
Please, check this false positive:
Link to Virustotal report for the file: https://www.virustotal.com/gui/file/512aee2bf9656af68d0c001af9470070563a1b592e668569d7191998828d1698...
File hash: : 512aee2bf9656af68d0c001af9470070563a1b592e668569d7191998828d1698
Current VirustTotal Verdict: Generic.ml
Description: This file is used to update other apps from Softexpert.
Could you check again and whitelist this file? Thank you!
04-08-2025 06:46 PM
I'd suggest to submit a verdict change request by one of the ways written in the following KB article (if applicable).
- WildFire report incorrect verdict (virus false positive or false negative)
https://knowledgebase.paloaltonetworks.com/KCSArticleDetail?id=kA10g000000Cm7KCAS
This time, I submitted the request on behalf. Thanks.
Click Accept as Solution to acknowledge that the answer to your question has been provided.
The button appears next to the replies on topics you’ve started. The member who gave the solution and all future visitors to this topic will appreciate it!
These simple actions take just seconds of your time, but go a long way in showing appreciation for community members and the LIVEcommunity as a whole!
The LIVEcommunity thanks you for your participation!
