False Positive

Showing results for 
Show  only  | Search instead for 
Did you mean: 

False Positive

L0 Member

Cyber Elite
Cyber Elite

Hi @DmitryGR ,


This is community forum, although there are a lot of Palo Alto employees here. I would expect to much visibility for your request.


If you have active Palo Alto customer support account you can follow the process of submitting a false positive



L5 Sessionator

Here's another knowledge base article. The false positive is due to the incorrect WildFire verdict.

- WildFire report incorrect verdict (virus false positive or false negative)


I submitted the verdict change request on behalf.

L0 Member

Hello Palo Alto ,


Please fix false positive detection: 

spdt.exe (MaxSecure, NANO-Antivirus)
Virus Total Scanning Result: https://www.virustotal.com/gui/file/4c7f8799057351033bbe782cb065b5dfeec2762afccfbb7645380913eaa3a934
File Download link: https://www.sendspace.com/file/ow4rdb




As you can see on VirusTotal, Palo Alto Networks shows it as "Undetected" e.g. WildFire verdict is benign.
MaxSecure, NANO-Antivirus are other security companies. 😉

Like what you see?

Show your appreciation!

Click Like if a post is helpful to you or if you just want to show your support.

Click Accept as Solution to acknowledge that the answer to your question has been provided.

The button appears next to the replies on topics you’ve started. The member who gave the solution and all future visitors to this topic will appreciate it!

These simple actions take just seconds of your time, but go a long way in showing appreciation for community members and the LIVEcommunity as a whole!

The LIVEcommunity thanks you for your participation!