Hotmail session end Reason "threat"

[wrollins]

im trying to allow hotmail. i have created a policy to allow hotmail. when going to the web site "mail.live.com" action is "allowed" however the session is ended because "threat"  i cant quite find why and/or where hotmail application is being catagorized as a threat. any help? thanks

[OtakarKlier]

Hello,

Click on the paper and magnifying glass icon on the far left of the lost. It'll bring up more details and there you should be able to see in the middel as to what it found and why it was blocked.

Hope that helps.

[wrollins · Accepted solution]

we were able to resolve the issue. turns out the USER ID was coming across with only part of the domain name and the policy was set for the full domain name. There for, my traffic was never meeting the criteria for the policy and fell into the explicit deny. 

[wrollins]

That was. thank you!

[MaheshCrypto]

Hi,

I can not agree with you explanation, since if the user is not matching then it's going the deny rule at the end is fine. But here it's identified as a 'threat'. So should be blocked by URL Filtering. But if it is also not.. That's the issue. I'm also facing same issue. Traffic is dentified as a threat in traffic log. But URL Filtering action is allowed.