No entry in the User-Agent field in threat logs

[tamilvanan]

Hi All,

We had recently got threat log entries on the PA firewall. While checking the logs the Browser "User-Agent" column in the threat field is empty.

While reading the documentations it is advised that this filed will be populated only for HTTP traffic.

We had Web-Browsing in the application field and traffic being destined to destination port 80 still we have not got any entries on the "User-Agent" column.

Please let me know if any changes need to be made on the firewall for this field to be populated

Thanks in Advance!

[Adrian_Jensen]

[Edited] Nevermind... I originally read the question as not getting UserID, as opposed to the actual question of not getting the browser User-Agent.