Thread-Log: Virus found

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Highlighted
L7 Applicator

Wolfgang,

 

 They weren't false positives. False positives are when WildFire gives a Benign file a Malicious verdict.

 In this case, WildFire gave the files a Benign verdict, but they were triggering Antivirus signatures. We call these Signature Collisions. These happen when the digital patterns that the firewall looks at to identify a file, concide between a Benign sample and an Antivirus signature that has been generated from a Malicious sample that is similar in structure to the Benign file.

 

 You can read more about these at:

https://live.paloaltonetworks.com/t5/Threat-Vulnerability-Articles/What-is-a-signature-collision/ta-...

Highlighted
L2 Linker

Hi Mivaldi,

Your Changes was successfully :-)

But can you check also this file: https://we.tl/cu2QR8Uxh2

I think, it's the same...

 

Virus.jpg

 

Thank you very much!

 

cu

Wolfgang

Highlighted
L2 Linker

Hello Mivaldi,

I need your help once again...

 

Thank you

 

cu

Wolfgang

Highlighted
L7 Applicator

Highlighted
L7 Applicator

Wolfgang, for the new sample please open a case with support.

Highlighted
L2 Linker

Hi Mivaldi,

I will try it...but I can't directly open a case :-(

I must go to our reseller and they must open a case over an Sub-Company?!?

 

Thank you

 

cu

Wolfgang

Highlighted
L7 Applicator

I see, please submit the issue through your reseller and we'll be happy to process their request.

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