Virus/Win32.WGeneric.akzslp - ffmpeg.dll

[AFuller7]

Hi,

Since 2020-07-20 I have been getting Virus alerts in the Threat log on my PAN. It has pointed out that ffmpeg.dll is the culprit.

I pivoted a search by <<Virus/Win32.WGeneric[.]akzslp>> on THREAT VAULT: I found the hash "ea3e32a18d5d2c3dfcf9ff8238f1f82a"

I performed a reputation check on Virus Total by the hash value found on Threat Vault: Detection ratio 55/71
hxxps://www[.]virustotal[.]com/gui/file/3fa422e4b4bd884ee463a880d36fc699e1b256f4a8da1dea4772a2c4699b7b3f/detection

However, I have looked for the hash value provided by Thread Vault in my system: No results found

From the Object Name: "ffmpeg.dll", this is the hash I am seeing on my network f5c93f57455ee8a99bcf6722d2125ad9
A reputation check of this hash on VirusTotal came back clean Detection ratio: 0/70
hxxps://www[.]virustotal[.]com/gui/file/221cf672b05b59e9e61ebe1ab2ad7313c94c6d61440c4c0cfdf3963e8034ddb5/detection

I can't find the hash that's listed in the Threat Vault anywhere on my network

Has anyone else received something similar? Any hints?

Thanks

[mivaldi · Accepted solution]

It is a signature collision. Place an Antivirus exception or open a case with Support to evaluate options.

[AFuller7]

Thank you so much