I think I did everything needed, between whitelisting, rules needed, licenses, OTP and so on, I can't say with 100% certainty.
However, I am able to get to the dashboard, but it still says zero devices onboarded and it's been hours now. Then, all the sudden it will stop working with the error:
Unable to retrieve regional info. Request to:
api.prod.di.paloaltonetworks.cloud
failed. Please ensure you have whitelisted
Domains Required for AIOps for NGFW
Contact support if issue persists after whitelisting required domains
If I open up a new Incognito window, it'll connect to the dashboard again, but the original tab will not. What the heck is going on and how do i troubleshoot it?
... View more