It's certainly a shame that you feel you have got to the stage where the issues you have listed mean that you're now wanting to replace the devices. I do though appreciate that the features that others consider 'additional' can actually make or break the success of the implementation. For us, Policy Based Forwarding was a key item for us and we've been fortunately very happy with how it has worked. What I would say is that while a company is quite young, like Palo is, there is quite the risk that everyone is very evangalistic about the company and perhaps all too ready to smooth over any issues. This is a bad thing. PAN will be a success if it takes on board all the feedback it gets as almost always users who bother to post here do so with a genuine desire to get their devices working well. My personal experience with the Palo Support is that they know what they're doing. Unfortunately we have to go through a middle man support company who just sits and listens on the support calls, but they guys in the US I've spoken with have been able to resolve my problems or be honest about where the product has gaps in features. So, to the oringial poster, I'd say, don't give up - they devices are very good and have many good feaures, especially with the latest software versions. Forget 3.x it's not worth bothering with when 4.x has so many improvements. to Palo chaps, keep listening to everyone on this board as we really do want our expensive purchases to be a success and don't ignore the moans! UKRB.
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