Hi @GWynn, the task skip button only works during the playbook debug process. The task will be included when run in an incident.
Looking at the command input, it looks like your passing all the user names to the command. So it working as expected. There must be something wrong with the input.
Check the playbook task input, you can set it like below, where the value is hardcoded.
Or you can set it like below, where the value is grabbed from the context. Remember, the playbook debugger uses a different context than the incident so you might experience different behaviours. You can select an existing incident or choose a new mock incident.
When you use this method, if the previous command (AD Get User) returned more than 1 result or the playbook was run multiple times it could pass more usernames. You can check value by copying ${ActiveDirectory.Users.sAMAccountName} to the Context Data search. Like below.
Added the !DeleteContext all=true task to the start of your playbook is a good way to ensure that playbooks work as designed.
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