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Hi, I have number of users that needs to sign out from their account and connect GP with their second account. The options of sign out or logoff for user is not showing at GP client.   we are using client 5.2.11 and did also testing with 5.2.12 and 6.0.4c26 (which causing strange symbols instead of English).   all the setting are in place: Allow User to Sign Out from GlobalProtect App - YES Clear Single Sign-On Credentials on Logout - YES   I tried to disable then and enable again but nothing was change. you can in the picture the missing options vs. the one that it show.   Thank you for the help.     Please note you are posting a public message where community members and experts can provide assistance. Sharing private information such as serial numbers or company information is not recommended. ... View more

Hi, for long period of time we are using global protect welcome screen including url links to web applications. Those links are for easy access to internal web applications, lately there was a change on the global protect client behavior which cause two authentication windows pop up to show for the end user double authentication. One in windows security popup with PanGPA.exe and the other in the default internet browser for web application sign in.   Does anyone else facing the same issue with the PanGPA.exe new features? I'm trying to remove the PanGPA authentication and leave the browser authentication only without success.   Currently we are using GP version 5.2.11 (I also tested it with newer version 5.2.12 or older version 5.2.6 and 5.0.9) doing the same issue of the double authentication windows.    ... View more