As mentioned before, if the site is whitelisted, then it will not be blocked. I don't believe this is an issue with the URL filtering profile, but possible something else. I would be curious to see if the firewall is dropping anything, since you mentioned that the website loads correctly if you bypass the firewall. I would setup filters under 'Monitor > Packet Captures' along with turning filtering and capturing on. While you are doing this, reference the filters, generate traffic, and run the following command twice. (Once to zero out all the flags, and once again to show you any changes since the last time you ran this command. Zero it out by running twice, then generate some traffic that will match the filters you specified.) 'show counter global filter packet-filter yes delta yes' If there are any drops, it should trigger a flag and tell you why. You can also look at the session info to verify a few other things. 'show session all filter source x.x.x.x destination x.x.x.x' (can use a combination of filters for this command) Find the session ID then run: 'show session id #####' This may help determine if the Firewall is dropping anything, but it doesn't appear to be an issue with the URL filtering profile. Let us know, Thanks!
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