Hi there, Wildfire is not submiting files. I have the simplest configuration possible, and I'm using the test file (https://wildfire.paloaltonetworks.com/publicapi/test/pe). However, nothing is getting to the portal, or logs for that matter. I'm running VM-100 on a ESXi server, 8G RAM, 4 vCores, PAN OS 8.2. The only thing I have noticed is on the CLI I can see two errors going up: FWD_ERR_CONN_FAIL_PUB 18 FWD_ERR_GET_REPORT_FAIL_PUB 4 Any ideas on how I can fix this? Here is what I get from the CLI: admin@PA-VM> show wildfire statistics Packet based counters: DP Files upload initiated: 0 DP Files upload succeeded: 0 Counters for file cancellation: Counters for file forwarding: file type: apk file type: pdf file type: email-link file type: ms-office file type: pe file type: flash file type: jar file type: MacOSX file type: unknown file type: pdns Error counters: FWD_ERR_CONN_FAIL_PUB 18 FWD_ERR_GET_REPORT_FAIL_PUB 4 Reset counters: DP receiver reset cnt: 3 File cache reset cnt: 1 Public Cloud: Service connection reset cnt: 1 Log cache reset cnt: 1 Report cache reset cnt: 1 Private Cloud: Resource meters: data_buf_meter 0% msg_buf_meter 0% ctrl_msg_buf_meter 0% wr_debug_log_buf_meter 0% File forwarding queues: priority: 1, size: 0 (PUB), 0 (PRIV) priority: 2, size: 0 (PUB), 0 (PRIV) priority: 3, size: 0 (PUB), 0 (PRIV) priority: 4, size: 0 (PUB), 0 (PRIV) admin@PA-VM> show wildfire status Connection info: Signature verification: enable Server selection: enable File cache: enable WildFire Public Cloud: Server address: wildfire.paloaltonetworks.com Status: Idle Best server: panos.wildfire.paloaltonetworks.com Device registered: yes Through a proxy: no Valid wildfire license: yes Service route IP address: 192.168.10.4 Best server update interval: 504 minutes. WildFire Private Cloud: Server address: Status: Disabled due to configuration Best server: Device registered: no Through a proxy: no Valid wildfire license: yes Service route IP address: File size limit info: pe 5 MB apk 10 MB pdf 200 KB ms-office 500 KB jar 1 MB flash 5 MB MacOSX 1 MB Forwarding info: file idle time out (second): 90 total concurrent files: 0 Public Cloud: total file fwded : 0 total file failed: 0 total file skipped: 0 total cloud queries: 0 total cloud queries failed: 0 file forwarded in last minute: 0 concurrent files: 0 Private Cloud: total file fwded : 0 total file failed: 0 total file skipped: 0 total cloud queries: 0 total cloud queries failed: 0 file forwarded in last minute: 0 concurrent files: 0 admin@PA-VM>
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