About reaper

Read about a popular question from the LIVEcommunity discussion area, "I Want a Feature Added. Where Do I Go?" Learn how a business justification will help our engineers decide which features merit the most priority for a subsequent release. See the feature request list also. Got Questions? Get Answers on LIVEcommunity. When you're working with a product on a daily basis, there's bound to be a moment where you wonder "What if they added this feature? That would make my life so much better." So what can you do when you have such a revelation?   The formal process is to reach out to your local sales team, who can create a new feature request for you or add your vote to an existing one. If a new Feature Request needs to be created, it helps to have as many details as possible (use cases, business needs, comparable features, existing examples, etc.) to support your request.   A business justification will help our product teams and engineers decide which features merit the most priority for the next or subsequent release.   The process of picking new features is complex and deals with many weights and reasons. Some features could impact other features or change behaviors. You can imagine there is a lot of time and consideration required to decide which features should be added sooner and which ones will need to wait for a future opportunity.    One factor the community can control—votes. This is part two of the Feature Request system: Customers get to cast votes on feature requests they would like to see. This helps our engineering team greatly by highlighting features our customers actually need versus those that are really cool, but few people are really pining for.   Now, before you start calling your local SE, one of our LIVEcommunity Sentinels (@Remo) put together a handy overview of the Feature Requests others have submitted. That way, you can check out which features are already being requested and those you'd like to see in a future release.  Feature Request List ... View more

Each year, after Ignite, we have a whole bunch of great questions, a handful of strange ones and usually a few unanswered ones. We feel that we owe it to the community to get as close as we can to a 100 percent reply rate, so here's a few unanswered ones and my attempt at answering to the best of my ability.   1. Is there going to be API support to connect to LIVE so that my team can directly respond? (answer) Not at this time but we love the enthousiasm! If you feel like this is something we should put on our radar, please reach out to us and we'll work on a feature request to see what we can do to make such a thing happen.    2. What is the supported 9.0 code for HA support in Azure? (answer) That would be 9.0.0 : Support for high-availability on vm-series azure   3. What is the best IAM Integration for User-ID? (answer) The 'best' Identity&Access Management framework is the one you are most comfortable working with. There are several ways to integrate with any IAM and some may come with challenges. You'll be much quicker at tackling those challenges when you're acquainted with the IAM rather than one I suggested that you have never worked with. If you have no experience, I recommend getting in touch with a technology partner that can assist, or talking to peers (hint: the discussion forum is a great place to do that).   4. Where do I find platform updates? How will I know about new ones? (answer) This depends on what your concept of platform is exactly. Generally, ofcourse, I would recommend subscribing to the LIVECommunity blog posts to stay tuned on all the new stuff happening: https://live.paloaltonetworks.com/t5/Blogs/bg-p/CommunityBlog. Also, the Support portal subscriptions keep you posted on content and software updates and security advisories: https://support.paloaltonetworks.com/SupportAccount/Preferences. There's also Unit42 and more: https://start.paloaltonetworks.com/preference-center.   5. How does Palo Alto (Networks) work with OpenShift and Azure hosting? (answer)  Openshift is a container application platform based on top of Docker containers and kubernetes container cluster manager (whew that's a mouth full). I'm not very well versed in this regard, but I'd say: stay tuned for Twistlock.   6. Why aren't VLAN tags a template variable? (answer) There's a feature request for that. Reach out to your local sales team to add your vote: FR ID: 11021.   7. Threat profile debug in less than 12 hours? Maybe! 72 hours now? (answer) I'm honestly not sure what the question is in regards to. If you posted this question, or know who did, please feel free to reach out, so we can see about resolving your issue or clarifying some things.   8. What are the compatible asset databases supported by your product? (answer) If this is a question regarding the Unity API editor, AssedDatabases are not supported. You can browse through the availanble XML API commands via https://<YourFirewall-IP>/api or read the REST API documentation via https://<YourFirewall-IP>/restapi-doc/#.   You can check the previous batch of unanswered questions here: Many Questions Were Answered at Ignite 2019... ... View more