About BigPalo

Hello   We have a issue with Global Protect, we have upgrade to 5.2.8 and the AV Microsoft Defender ATP is not work properly:   In the last version (5.2.5), there is no problem with AV:   ... View more

Hi,   We are having slowness in a traffic when the destination in the security rule is a address-group. If we configure "any" in destination the session are fast. The traffic is 443 (web-browsing).   How PA can cause slowness in https if the destination is a address-group? any idea?   ... View more

Hello   Due to an internal IT risk audit, we need to know the encryption algorithm that Panorama uses to store the device administration accounts in your local database such as the master admin account or any other account that we may create to administer the device. Please, we need an official link from the manufacturer or an email from the manufacturer itself with this explanation as this is the only proof we are asked for. On the other hand, if the encryption algorithm is poor, is there any way to change it?   Thanks for help ... View more

hello   We have a problem with users when they connect in RDP We found a solution whit this KB:   https://knowledgebase.paloaltonetworks.com/KCSArticleDetail?id=kA10g000000CleBCAS   but we have new questions: 1.- Is there a way to know what information the userIDAgent gets from the AD? 2.- Is there any way to limit the type of events it reads (as far as I understand, in Fortinet's User-ID agent (FSSO) this type of configuration is possible)?   Thanks   Kind regads   ... View more

Hi,   We received a PA notification about Microsoft Windows 10 version 21H2 running on specific hardware architectures are incompatible with a security engine in Cortex XDR agent 7.0.0 – 7.4.0.   In our case we have the following scenario: - Cortex agent version: 7.4.3 and 7.5.0 - Cortex XDR PRO license (Endpoint protection + behavior analytics) - Microsoft Windows 20H2 version At the beginning of the year we plan to upgrade to Windows version 21H2. We would need to know how this announced incompatibility affects our case and it is necessary to take some action. On the other hand, we do not quite understand what impact the following paragraph has on us: While only Windows 10 version 21H2 and higher are incompatible, the Cortex XDR agent will disable the affected security engine in Windows 10 version 20H2, since it must be disabled prior to the upgrade to Windows 10 version 21H2. What "affected security engine" do you mean? From the "Impact" section, how does it affect us if the BTP module is disabled?   Can anyone respond to out questions? ... View more

hi,   We have found that after upgrading from version 9.0.12 to 9.1.11 the average temperature of the computer has increased. Before, all parameters were usually below 40 degrees Celsius.     Kind regards   ... View more

hi,   I had a firewall palo alto with the version 9.0.12 and i upgrade the version to 9.1.11 after this the temperature pass of 30 grades to 60 grades.   Why after upgrade the temperature changed?     Kind regards ... View more

Hi,   We use GP to connect to our company. So when i open a RDP to internal server using administrator user, my local mapping change also to administrator. We are using agentless for userid.    What option do we have in order to keep the local mapping? i read about adding to "ignore user list" but i can not click OK when i add a user. ... View more

Hi,   We are doing test in order to block the domains using EDL but its not working. We are doing test with this domain: unrealengine.com This is the config:   The domain is added to the EDL domain list:   The antispyware profile is created with the list:   The security rule is also created:     But we can still access to the web:      any idea? ... View more

Hello   I want to know if the binaries  wa_3rd_party_host_32.exe and wa_3rd_party_host_64.exe are essential for use in Globlal Protect, and what service of Global Protect are use these. I see this articule: https://knowledgebase.paloaltonetworks.com/KCSArticleDetail?id=kA10g000000PNPRCA4&refURL=http%3A%2F%2Fknowledgebase.paloaltonetworks.com%2FKCSArticleDetail   But I need more information about the use.   Thanks for your help ... View more

Hello We have a couple of FW 5220 in active-passive. last 07/15 we upgraded to version 9.1.10 and we have detected that "Packet Buffer Congestion" is growing linearly. could it be a bug in this version? thanks so much ... View more