Hi gjenkins, Thank you so much for your reply, The criteria or reason for excluding those systems from upgrading is that those systems used by certain client users to connect to their network via Citrix, and there is a host checker which checks the host before allowing the connection and cortex agent version 7.3 is not on their list of supported AV (only version 7.1 is supported which is soon going to be the end of life). Since the end of life for version 7.1 is 4rth June 2021, so we want to upgrade all the systems to version 7.3 and exclude the remaining systems. Now I have created a static group for these systems to be excluded from the upgrade. I need to understand when I will create an agent policy for auto-upgrade these static groups should be excluded. One more question is if we decide to use the Bigfix tool (it's like the SCCM tool) to upgrade from 7.1 to 7.3 , any idea if we can install the new version on top of the old version? or do we have to uninstall the old version first and then install the new version? Awaiting reply. Thanks! Regards Asif Siddiqui
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