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yesterday
35Posts
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Apr 19, 2021Last Visited
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Latest posts by GeorgiosFakis
| Subject | Views | Posted |
|---|---|---|
| 171 | 02-09-2021 02:46 AM | |
| 428 | 09-23-2020 11:57 PM | |
| 2281 | 09-23-2020 11:53 PM | |
| 4177 | 03-09-2020 02:55 AM | |
| 955 | 02-27-2020 04:31 AM |
My Liked Posts
| Subject | Likes | Posted |
|---|---|---|
| 1 | 12-07-2019 01:17 AM | |
| 1 | 11-27-2019 04:57 AM |
Posts I Liked
| Subject | Likes | Author | Latest Post |
|---|---|---|---|
| 4 | |||
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| 1 |
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Public Statistics
| Date Registered | 02-05-2019 07:25 AM |
| Date Last Visited | yesterday |
| Total Messages Posted | 35 |
| Total Likes Received | 2 |
02-09-2021
02:46 AM
If they do VPN from China outside China then great firewall of China is doing rate limiting . I have seen that to many connections even with Palo Alto networks updates and not only with VPN connections .
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09-23-2020
11:57 PM
Hi , Check the user-id how is formatted in the logs like : domain\bob Then check the traffic logs that you interested and check there the user , it should be something else and that is the reason why Then check the security policy to see if you have domain\bob like the user ID . The HIP collection is taking the username and domain.
... View more
09-23-2020
11:53 PM
Hi , We found around 100 users having this issue where mapped drives had their COMPUTER name like alias and linked to one of the servers for personal host space . Basically , helpdesk instructed them how to change that so the mapped drive have a normal path . I don't know how it was working before with Juniper Pulse but with GP we had issues. All the other mapped drives that was from the AD policy were ok after connecting to GP .
... View more
03-09-2020
02:55 AM
Hi, We tried with one user and didn't work but you know what they say? Pulse Secure was not causing that issues . I have isolated the issue to specific shared folders. All common shared folders they are connected after user connect to global protect.I have asked the server team to check as well these specific shared folders and from what it seems is the sync between host and AD.
... View more
02-27-2020
04:31 AM
Check for MTU issues like counters with MTU exceeded .We have set it up to 1427.
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02-26-2020
11:56 PM
Hi , Users most of them have Windows 10 and they show disconnected .We have not tried to restart this service but what we have tried to access through run command \\shareX\ . We don't have standard mapped drives, each user adds their own for their work.
... View more
02-26-2020
06:47 AM
Hello all , Having issues with some users where they have mapped drives but after they connect to global protect they don't work. If they unmap and they map again it works . When doesn't work after connecting to globalprotect if they ping the IP of the server that they have the mapped drive it works but SMB it doesn't . We have on-demand globalprotect, SSO disabled of course and we allow netbios, SMB and I don't see any blocked traffic. I have tried to search that and I don't want to say to the customer to fix that with scripts net use because all users are using their own shared folders.
... View more
02-26-2020
06:28 AM
Forgot to update We fixed that with disabling the timeout of the user-id but we also upgrade the agents to 5.0.8.
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12-07-2019
01:17 AM
1 Kudo
Palo Alto engineer and myself we were looking the logs . User connected in the morning , opened a UDP session with significant amount of data transimtted and recevied .Was allowed by an ACL in line 35 let's say and after 3 hours Deny ALL acl was matching in line 50 . We see that HIP report was sent and there flags 0x63 & 0x61 on the allowed and deny from the log .We suspect that is related to HIP report .We see that was sent every hour and HIP log is matching the HIP profile every hour .Question is why traffic that elapsed time was 3 hours is mathcing after that time DENY ALL ACL.
... View more
12-06-2019
12:33 AM
PA released version 5.0.6 that fix some HIP issues. Now for the case I have they are still reviewing the files I sent them . From what I see is that : (T20032) 11/28/19 11:18:03:568 Debug(4477): Send hip report check failed I have increased the timeout to 1 day for the HIP report from 3 hours that was set.I will keep you posted .
... View more
- Tags:
- released
12-05-2019
01:06 AM
Hi I have done this but again user reported that next day . I got debugging logs from user and I see it's an issue on HIP report that timed out . I have opened a case with Palo Alto and waiting their availability to check it .
... View more
11-28-2019
02:32 AM
Is set to 45 minutes :
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11-28-2019
12:30 AM
It's not sure how many experience the issue but right now i have reports from 20 users . During the pilot phase was reported by 2 only but I had 20-22 pilots and most of them are not using the global protect all day , so it's not clear since the users are not connected the whole day on the global protect. The reports I get about the issue is from users that are connected 8-10 hours constantly .
... View more
11-27-2019
05:53 AM
I can see that today but issue started before 10:13 . 10:13 was reported that was ok and user connected 7am which I don't have logs before that for user-id which is strange.
... View more
11-27-2019
05:49 AM
We had some issues 2 months ago with the Pilot where user let's say George had another account like adminGeorge and group was different so we removed the user/group access filtering in policy . Now we have Source IP pool that we provide and the Zone of Global Protect only . Destination is any any to internal resource for that user had issues today and with AV,VULN,ANTI-SPY profile . Nothing was blocked because of the profiles .
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