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Thursday
13Posts
2Likes
0Solutions
Jun 04, 2020Last Visited
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| Date Registered | 05-01-2019 07:05 AM |
| Date Last Visited | Thursday |
| Total Messages Posted | 13 |
| Total Likes Received | 2 |
Thursday
Sending some instructions to another team and want to verify I send them the proper info. In regards to dc-<xdr-tenant>.traps.paloaltonetworks.com, where do I find what my tenant name is?
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a week ago
Sorry about that... the agent install works already within our environment. We're just now adding it to our VM environment. The machine that looked OK in the console yesterday is now in a Disconnected state but I'm also logged into that device now and I can see the agent installed, however it is in a Disabled state. I'm not sure where the problem lies but it seems like there's a communication issue at some point. Thanks again for the assistance.
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2 weeks ago
Thank you for the replies. I have the agent installed to a test machine and the agent (v7.1.0) will not connect with the tenant. Is not seen at all. Any suggestions? Thanks again in advance.
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a month ago
I don't have any experience with Critical Start but we use Cortex XDR as our primary AV platform (we were a Symantec shop previously). We're a 10,000+ device organization and have been pretty pleased with it so far. It does couple with Windows Defender (since you upgraded to Win10). Pair the two if you can and you've got a pretty solid layer of defense. We've had some memory usage increase on our machines but it has had no performance impact. Follow the compatibility and system requirements docs well. Policies are pretty easy to implement and the forensics are night/day difference for us at least. We've been happy with this part of XDR. It's caught things that SEP left untouched. We also have very few security exceptions and a small whitelist which is a huge win for any security posture. Hope this helps a little. Good luck!
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a month ago
Hello, everyone. We're getting ready to incorporate XDR into our VDI infrastructure. Is anyone aware of any version restrictions with vSphere 6 and Horizon view 7.5 and .10? Has anyone had issues with resource consumption as it's deployed more and more into these types of environments? Along with that is there any helpful advice, tips n tricks, etc. that anyone can provide? I'm getting push back from other teams involved and I'm hoping this will go smoothly. Thanks in advance!
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04-29-2020
07:17 AM
Hi all, Has anyone ever had it where an agent will lose connectivity with the management console and will not reinstall afterwards? I have an endpoint that lost connectivity with the console. Would not check back in. I removed it via the Control Panel and when I went to reinstall it, it looks fine and then towards the end it rolls back the updates and never completes the install. I removed any additional components after that with the wipe utility, rebooted, ran the utility again and it still won't install properly. I have an open case already but wanted to see if anyone else has had this issue in the past! This is one of those "first time for everything" at our organization. Thank you in advance.
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04-16-2020
04:23 AM
This is great advice and I appreciate the response. I think this is sorta what we were gearing towards but I greatly appreciate the clarification on it.
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04-16-2020
03:12 AM
I submitted a case to Palo Alto for the same thing and I was referenced to this article. Great explanation, and thank you, but yeah it'd be super helpful to be able to see them on the main dashboard even though no further actions are required.
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02-18-2020
12:32 PM
Not sure if this is updated or not or if a resolution has been provided. You can configure quarantine settings in the Malware profile on the TMS. I believe it's disabled by default. This article speaks to this better than I can. Hope it helps. https://docs.paloaltonetworks.com/traps/tms/traps-management-service-admin/assess-and-remediate-security-events/manage-quarantined-files
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02-18-2020
12:18 PM
Maybe a way with the upcoming Cortex XDR 2.0 upgrade? Not sure in the current TMS though. Would be a handy feature though.
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02-18-2020
12:14 PM
2 Kudos
Similar to BPry we haven't had any issues in our environment with Exchange, SQL, or other sensitive servers and currently do not have any exclusions related to them. I would recommend building out a "report only" policy and see what Wildfire might catch as a first step. After you're comfortable with it you can adjust the profiles to whatever you need. We're quite happy to have moved to Traps. Considerably less administrative overhead.
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02-12-2020
06:59 AM
Hello! I'm reaching out there to see if there are any best practices or recommendations in regards to servers and how to build out a successful Policy Rule plan to incorporate Reporting Only AND Blocking. The intent is to have new servers enter the Report Only policy for a couple of weeks then transition them to a blocking/enforcement policy after that. The goal would be to automate this as much as possible but I understand there'd have to be some manual intervention. Has this been done before by anyone else? Or are there other recommendations out there? Thanks in advance!
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