About AndrewBowden04

Hello all, We are moving from Symantec Endpoint Protection (SEP) to Cortex XDR. If you are not familiar with SEP, it has its own firewall built in. When active, Windows Defender only manages a few aspects of the firewall. Since moving to having Cortex manage the firewall, we keep getting pop ups that Windows Defender is blocking some applications. After some discussion with Tech Support, we find out that Cortex XDR uses and API to manage the Windows Firewall. I have been looking for some documentation on either what I might be missing or some sort of best practice.   Any insight to what I may be missing or misunderstanding? ... View more

Hello,   We are an existing Palo customer and we are moving to Cortex XDR for our Antivirus solution. In our current AV application we have groups for different clients based on exceptions or application for various reasons. It is very easy to create install packages for clients and have the client automatically go into those groups. After finally figuring out how Cortex works, I do not see that same type of option. Is there a way to create an agent install package that will automatically place a client into a specific exception group, and now just have an install package based on the OS? ... View more