About Blake_Wofford

This isn't a solution, it's just a workaround.  Palo Alto support, please address this issue - is it something that will be fixed in a future version? ... View more

Yes, I'm having this issue as well and have a TAC case open, but so far no luck - please post if you find a solution! ... View more

Hello, the link you included in the last post, just seems to link back to this same thread.  I've tried updating the repository following these directions (Editing the repo list at /etc/apt/sources.list.d/ex-repo.list to include deb   [trusted=yes]   https://conversionupdates.paloaltonetworks.com/   expedition-updates/) but, I still have the same issue that I described earlier.  This happens in both my lab and prod installs of expedition ... View more

I'm sorry, but you lost me there.  What do you mean sudo apt-get update may not have updated? The expedition server has access to the internet, and I don't see any denied traffic for app-id apt-get.   Here's what I see when I do 'sudo apt-get update' and sudo apt-get install expedition-beta'   Err:30 http://ppa.launchpad.net/jonathonf/python-3.6/ubuntu xenial/main amd64 Packages 403 Forbidden [IP: 91.189.95.85 80] Ign:31 http://ppa.launchpad.net/jonathonf/python-3.6/ubuntu xenial/main i386 Packages Ign:32 http://ppa.launchpad.net/jonathonf/python-3.6/ubuntu xenial/main Translation-en Reading package lists... Done W: The repository 'http://www.rabbitmq.com/debian testing Release' does not have a Release file. N: Data from such a repository can't be authenticated and is therefore potentially dangerous to use. N: See apt-secure(8) manpage for repository creation and user configuration details. W: The repository 'http://ppa.launchpad.net/jonathonf/python-3.6/ubuntu xenial Release' does not have a Release file. N: Data from such a repository can't be authenticated and is therefore potentially dangerous to use. N: See apt-secure(8) manpage for repository creation and user configuration details. E: Failed to fetch https://www.rabbitmq.com/debian/dists/testing/main/binary-amd64/Packages 404 OK E: Failed to fetch https://conversionupdates.paloaltonetworks.com/expedition-updates/Packages Could not open file /var/lib/apt/lists/partial/conversionupdates.paloaltonetworks.com_expedition-updates_Packages.gz - open (13: Permission denied) E: Failed to fetch http://ppa.launchpad.net/jonathonf/python-3.6/ubuntu/dists/xenial/main/binary-amd64/Packages 403 Forbidden [IP: 91.189.95.85 80] E: Some index files failed to download. They have been ignored, or old ones used instead. expedition@Expedition:~$ sudo apt-get install expedition-beta Reading package lists... Done Building dependency tree Reading state information... Done expedition-beta is already the newest version (1.1.104). 0 upgraded, 0 newly installed, 0 to remove and 73 not upgraded. expedition@Expedition:~$ ... View more

I have upated the ex-repo.list file as recommended, but I still see expedition-beta is already the newest version (1.1.104)   expedition@Expedition:~$ sudo apt-get install expedition-beta Reading package lists... Done Building dependency tree Reading state information... Done expedition-beta is already the newest version (1.1.104). 0 upgraded, 0 newly installed, 0 to remove and 117 not upgraded. expedition@Expedition:~$ deb [trusted=yes] https://conversionupdates.paloaltonetworks.com/ expedition-updates/   Also, when I run the sudo apt-get update command, I see this error at the bottom of the output:   E: Failed to fetch https://conversionupdates.paloaltonetworks.com/expedition-updates/Packages Could not open file /var/lib/apt/lists/partial/conversionupdates.paloaltonetworks.com_expedition-updates_Packages.gz - open (13: Permission denied)   Any idea on how to get around this?   Thanks, Blake ... View more

  My apologies, I should have been more verbose;   Below I've provided the output from the two commands: sudo apt-get update sudo apt-get install expedition-beta Note:  at the end of sudo apt-get update - I see a permission denied message (but, I believe that's always been the case)   sudo apt-get update output: expedition@Expedition:~$ sudo apt-get update [sudo] password for expedition: Hit:1 http://us.archive.ubuntu.com/ubuntu xenial InRelease Hit:2 http://sgp1.mirrors.digitalocean.com/mariadb/repo/10.1/ubuntu xenial InRel ease Hit:3 http://us.archive.ubuntu.com/ubuntu xenial-updates InRelease Hit:4 http://us.archive.ubuntu.com/ubuntu xenial-backports InRelease Hit:6 http://security.ubuntu.com/ubuntu xenial-security InRelease Hit:7 http://ppa.launchpad.net/adiscon/v8-stable/ubuntu xenial InRelease Hit:8 http://ppa.launchpad.net/deadsnakes/ppa/ubuntu xenial InRelease Ign:5 https://www.rabbitmq.com/debian testing InRelease Ign:9 https://conversionupdates.paloaltonetworks.com expedition-updates/ InRelea se Ign:10 https://www.rabbitmq.com/debian testing Release Ign:11 https://www.rabbitmq.com/debian testing/main amd64 Packages.diff/Index Ign:12 https://www.rabbitmq.com/debian testing/main i386 Packages.diff/Index Ign:17 https://conversionupdates.paloaltonetworks.com expedition-updates/ Release Ign:13 https://www.rabbitmq.com/debian testing/main all Packages Ign:14 https://www.rabbitmq.com/debian testing/main Translation-en_US Ign:15 https://www.rabbitmq.com/debian testing/main Translation-en Ign:19 https://conversionupdates.paloaltonetworks.com expedition-updates/ Packages.diff/Index Ign:16 https://www.rabbitmq.com/debian testing/main amd64 Packages Ign:18 https://www.rabbitmq.com/debian testing/main i386 Packages Ign:13 https://www.rabbitmq.com/debian testing/main all Packages Ign:14 https://www.rabbitmq.com/debian testing/main Translation-en_US Ign:20 https://conversionupdates.paloaltonetworks.com expedition-updates/ Translation-en_US Ign:15 https://www.rabbitmq.com/debian testing/main Translation-en Ign:16 https://www.rabbitmq.com/debian testing/main amd64 Packages Ign:18 https://www.rabbitmq.com/debian testing/main i386 Packages Ign:21 https://conversionupdates.paloaltonetworks.com expedition-updates/ Translation-en Ign:13 https://www.rabbitmq.com/debian testing/main all Packages Ign:14 https://www.rabbitmq.com/debian testing/main Translation-en_US Ign:15 https://www.rabbitmq.com/debian testing/main Translation-en Ign:16 https://www.rabbitmq.com/debian testing/main amd64 Packages Ign:22 https://conversionupdates.paloaltonetworks.com expedition-updates/ Packages Ign:18 https://www.rabbitmq.com/debian testing/main i386 Packages Ign:13 https://www.rabbitmq.com/debian testing/main all Packages Ign:14 https://www.rabbitmq.com/debian testing/main Translation-en_US Ign:20 https://conversionupdates.paloaltonetworks.com expedition-updates/ Translation-en_US Ign:15 https://www.rabbitmq.com/debian testing/main Translation-en Ign:16 https://www.rabbitmq.com/debian testing/main amd64 Packages Ign:18 https://www.rabbitmq.com/debian testing/main i386 Packages Ign:21 https://conversionupdates.paloaltonetworks.com expedition-updates/ Translation-en Ign:13 https://www.rabbitmq.com/debian testing/main all Packages Ign:14 https://www.rabbitmq.com/debian testing/main Translation-en_US Ign:15 https://www.rabbitmq.com/debian testing/main Translation-en Ign:22 https://conversionupdates.paloaltonetworks.com expedition-updates/ Packages Ign:16 https://www.rabbitmq.com/debian testing/main amd64 Packages Ign:18 https://www.rabbitmq.com/debian testing/main i386 Packages Ign:13 https://www.rabbitmq.com/debian testing/main all Packages Ign:20 https://conversionupdates.paloaltonetworks.com expedition-updates/ Translation-en_US Ign:14 https://www.rabbitmq.com/debian testing/main Translation-en_US Ign:15 https://www.rabbitmq.com/debian testing/main Translation-en Err:16 https://www.rabbitmq.com/debian testing/main amd64 Packages 404 OK Ign:18 https://www.rabbitmq.com/debian testing/main i386 Packages Ign:21 https://conversionupdates.paloaltonetworks.com expedition-updates/ Translation-en Ign:22 https://conversionupdates.paloaltonetworks.com expedition-updates/ Packages Ign:20 https://conversionupdates.paloaltonetworks.com expedition-updates/ Translation-en_US Ign:21 https://conversionupdates.paloaltonetworks.com expedition-updates/ Translation-en Get:22 https://conversionupdates.paloaltonetworks.com expedition-updates/ Packages [909 B] Ign:22 https://conversionupdates.paloaltonetworks.com expedition-updates/ Packages Ign:20 https://conversionupdates.paloaltonetworks.com expedition-updates/ Translation-en_US Ign:21 https://conversionupdates.paloaltonetworks.com expedition-updates/ Translation-en Ign:22 https://conversionupdates.paloaltonetworks.com expedition-updates/ Packages Ign:20 https://conversionupdates.paloaltonetworks.com expedition-updates/ Translation-en_US Ign:21 https://conversionupdates.paloaltonetworks.com expedition-updates/ Translation-en Err:22 https://conversionupdates.paloaltonetworks.com expedition-updates/ Packages Could not open file /var/lib/apt/lists/partial/conversionupdates.paloaltonetworks.com_expedition-updates_Packages.gz - open (13: Permission denied) Reading package lists... Done W: The repository 'http://www.rabbitmq.com/debian testing Release' does not have a Release file. N: Data from such a repository can't be authenticated and is therefore potentially dangerous to use. N: See apt-secure(8) manpage for repository creation and user configuration details. W: The repository 'https://conversionupdates.paloaltonetworks.com expedition-updates/ Release' does not have a Release file. N: Data from such a repository can't be authenticated and is therefore potentially dangerous to use. N: See apt-secure(8) manpage for repository creation and user configuration details. E: Failed to fetch https://www.rabbitmq.com/debian/dists/testing/main/binary-amd64/Packages 404 OK E: Failed to fetch https://conversionupdates.paloaltonetworks.com/expedition-updates/Packages Could not open file /var/lib/apt/lists/partial/conversionupdates.paloaltonetworks.com_expedition-updates_Packages.gz - open (13: Permission denied) E: Some index files failed to download. They have been ignored, or old ones used instead.     sudo apt-get install expedition-beta output: expedition@Expedition:~$ sudo apt-get install expedition-beta Reading package lists... Done Building dependency tree Reading state information... Done expedition-beta is already the newest version (1.1.104). 0 upgraded, 0 newly installed, 0 to remove and 119 not upgraded. expedition@Expedition:~$ ... View more

It's been almost a month since the last expedition update.  Does that mean something big is coming soon?  Maybe 2.0? ... View more

When this issue happened to us, we tried to replace the RabbitMQ as well, but that didn't solve our problem.  Once we saw that this was going to be a much  more involved process for restoring our expedition server, I went back to the VMWare snapshot that we had and restored from there.  That was much more time-efficient for us.    However, even if we didn't have the snapshot, we would have just re-installed via the OVA fiile.  Most of what we currently had in expedition was research related and could be re-created fairly easily.  I know that doesn't really solve the issue, but it's the path that we took. ... View more

Thank you for following up with me on this topic.  We weren't able to get the issue resolved by following the steps to uninstall and reinstall RabbitMQ.  Fortunately, I found that we had a snapshot in VMWare for this server and I reverted back to the instance prior to this issue occurring.  We are now back up and running on 1.1.80 and I have created a new point in time snapshot.   Thanks for all your help!   Blake ... View more

I ran the commands in the last article you referred me to.  Unfortunately, it still hasn't fixed the problem.  We are going to re-install with a new OVA file to resolve this issue.  Thanks for all your help! ... View more

Unfortunately that did not fix it.  Here's what the uninstall and install had to say:  Failed to start RabbitMQ broker.   Last login: Mon Aug 24 16:22:48 2020 from 198.18.150.146 expedition@Expedition:~$ sudo apt-get remove rabbitmq-server && apt-get purge rabbitmq-server [sudo] password for expedition: Reading package lists... Done Building dependency tree Reading state information... Done The following packages were automatically installed and are no longer required: erlang-asn1 erlang-base erlang-corba erlang-crypto erlang-diameter erlang-edoc erlang-eldap erlang-erl-docgen erlang-eunit erlang-ic erlang-inets erlang-mnesia erlang-nox erlang-odbc erlang-os-mon erlang-parsetools erlang-percept erlang-public-key erlang-runtime-tools erlang-snmp erlang-ssh erlang-ssl erlang-syntax-tools erlang-tools erlang-webtool erlang-xmerl libodbc1 libsctp1 Use 'sudo apt autoremove' to remove them. The following packages will be REMOVED: rabbitmq-server 0 upgraded, 0 newly installed, 1 to remove and 28 not upgraded. After this operation, 5,830 kB disk space will be freed. Do you want to continue? [Y/n] y (Reading database ... 114913 files and directories currently installed.) Removing rabbitmq-server (3.6.15-1) ... Processing triggers for man-db (2.7.5-1) ... E: Could not open lock file /var/lib/dpkg/lock-frontend - open (13: Permission denied) E: Unable to acquire the dpkg frontend lock (/var/lib/dpkg/lock-frontend), are you root? expedition@Expedition:~$ sudo apt-get install rabbitmq-server Reading package lists... Done Building dependency tree Reading state information... Done The following NEW packages will be installed: rabbitmq-server 0 upgraded, 1 newly installed, 0 to remove and 28 not upgraded. Need to get 5,025 kB of archives. After this operation, 5,830 kB of additional disk space will be used. Get:1 https://www.rabbitmq.com/debian testing/main amd64 rabbitmq-server all 3.6.15-1 [5,025 kB] Fetched 5,025 kB in 4s (1,112 kB/s) Selecting previously unselected package rabbitmq-server. (Reading database ... 114706 files and directories currently installed.) Preparing to unpack .../rabbitmq-server_3.6.15-1_all.deb ... Unpacking rabbitmq-server (3.6.15-1) ... Processing triggers for systemd (229-4ubuntu21.28) ... Processing triggers for ureadahead (0.100.0-19.1) ... Processing triggers for man-db (2.7.5-1) ... Setting up rabbitmq-server (3.6.15-1) ... Job for rabbitmq-server.service failed because the control process exited with error code. See "systemctl status rabbitmq-server.service" and "journalctl -xe" for details. invoke-rc.d: initscript rabbitmq-server, action "start" failed. ● rabbitmq-server.service - RabbitMQ broker Loaded: loaded (/lib/systemd/system/rabbitmq-server.service; enabled; vendor preset: enabled) Active: activating (auto-restart) (Result: exit-code) since Mon 2020-08-24 16:24:51 CDT; 4ms ago Process: 48614 ExecStop=/bin/sh -c while ps -p $MAINPID >/dev/null 2>&1; do sleep 1; done (code=exited, status=0/SUCCESS) Process: 48500 ExecStop=/usr/lib/rabbitmq/bin/rabbitmqctl stop (code=exited, status=0/SUCCESS) Process: 48301 ExecStart=/usr/lib/rabbitmq/bin/rabbitmq-server (code=exited, status=1/FAILURE) Main PID: 48301 (code=exited, status=1/FAILURE) Status: "Exited." Aug 24 16:24:51 Expedition systemd[1]: Failed to start RabbitMQ broker. Aug 24 16:24:51 Expedition systemd[1]: rabbitmq-server.service: Unit entered failed state. Aug 24 16:24:51 Expedition systemd[1]: rabbitmq-server.service: Failed with result 'exit-code'. dpkg: error processing package rabbitmq-server (--configure): subprocess installed post-installation script returned error exit status 1 E: Sub-process /usr/bin/dpkg returned an error code (1) expedition@Expedition:~$ ... View more