About u6402

I have recently deployed PAN 2050 in my organization. We are enabled file blocking for selected file types e.g. (EXE, BAT, CAB, ZIP, ISO, RAR etc.) in both the direction. Currently we are facing some issues with DOCX, XLSX, PPTX, ASPX file types. Even though this file types are allowed PAN is detecting these files as ZIP files and it is getting blocked. I understood that these files are ZIP files but I have to exclusively allow these file types when ZIP is blocked. I have already tried multiple rules in same File blocking profile but it didn’t work. Did anyone face this issue before? Is there any solution to this or any particular setting that i have missed that is causing this issue? ... View more

I have recently deployed PAN 2020 in my organization. Initially it was working fine without any major issues. But recently it started behave strangely. PAN is taking 45 Minutes to 1 Hour for committing the changes. Sometimes it may even get timeout as well. Restarting PAN device is resolving issue temporarily. Did anyone face this issue before? Is there any solution to this or any particular setting that i have missed that is causing this issue? ... View more

I have recently deployed PAN in my organisation which has 2 domains. I have installed 2 PAN agents -- 1 for each domain and added respective DC's to their respective PAN Agent. URL filtering is done on the basis of User ID from AD. So when a user logs in with his User ID, policy assigned to his User ID gets implemented. Everything is working fine EXCEPT for 1 thing. - When I map a drive or use an application with a different user ID, that user ID is used by PAN for URL filtering and not the user ID thru which i have logged on the PC with. As such policy for User ID that is used to map the drive gets implemented and policy for the the User ID thru which the PC is logged in gets overridden. Is there any solution to this or any particular setting that i have missed that is causing this issue.  ... View more