About staltari

Hi @sselva, I have not any private message from you. Regards ... View more

Serial # 007054000219909   Regards ... View more

No way to fix that VM, trown away. I had to create a new VM and copied the configuration on. No problem to move license, you just set the same serial number and activate. All PanOS 10.1 managed NGFWs were reconected automatically, PanOS 10.2 managed firewalls not. I had to push a new Auth-key to reconnect PanOS 10.2 firewalls. ... View more

Just to update, after a month, I'm still in the same mess. No way to fix, no way to have support.  ... View more

Hi. Now, in the  US instance, I can see the same device saw last time: they are 7. One of those is a demo unit that I already shipped back to Palo Alto months ago. Can you understand why I can see only these? I have other 9 NGFW configured in the same way. ... View more

My mess is like this: 3  AIOps for NGFW instance: no one is working; I can't remove any. 2 Cortex Data Lake istance: one is legacy, where are onboarded all my firewalls; is useless because I've no logging license on firewall; all firewall are Activater and disconnected but I can't remove from there. one is "Telemetry only", is in US, but all my firewalls are set to telemetry to Europe because we are in Europe. have I to move to US? Anyway I can't onboard here because are already boarded on the other.  The funniest is that once, the US  AIOps shown me the status of 8 of my firewalls. Not all, only 8. I can't understand why... ... View more

What a mess! (as usual)   I found the "telemetry" CDL instance but is in US. No chance to move in europe (obviously I need my data in Europe). I choose to create the AIOps instance in "Germany" then it can't see US telemetry CDL in US and neither the regular one in the Netherlands. No way to create the AIOps instance in the Netherlands. I ceated a new AIOps in US, associated to the the "telemetry" CDL in US, but I can't onboard firewalls that are already ondoarder on the regular CDL in the Netherlands.   I tried to open a support case and they send me to ask to the community... ... View more

Here, is wrote to onboard NGWF on CDL: https://docs.paloaltonetworks.com/aiops/aiops-for-ngfw/get-started-with-aiops/onboard-devices   Anyway,  I can't find any  Settings menu in the AIOps instance. Last but not the list, the instance is associating me to a not correct tenant. As usual, Palo Alto cloud apps are a mess...     ... View more