About jeffhooi

Does anyone know how to show concurrent user in PaloAlto? I only able to see the concurrent session in Dashboard but not concurrent user. ... View more

Hi all, Can PaloAltoNetworks firewall see chat log in Skype and MSN messenger in coming version of PAN OS?This is due to a lot of requirement from our customer that want to see what their staff is chatting in the organization. So far there is one product able to do so.. The product is SANGFOR.Or anyway to block keywords in the IM? Sam ... View more

Hi, Can i know when the log space uses 100% of the quota,  will delete the old log to recycle to space, or do PAN just delete portion of the log? if it  only delete a certain percentage of the log , how many percent  of it  will be removed? or it delete the portion of log based on time? Regards, Alan ... View more

Hi Guys, I am experience some issue with the PA-500. I am having some slowness issue when users connect from remote site to HQ local server via remote desktop ( ms-rdp ) application and sometimes unable to connect or disconnected. Policy rules are :  WAN - LAN Source any Destination 10.0.0.10 and 10.0.0.11 (server ip)  any  any profiles: none That is the 1st rules. I had tried to set the QoS for the ms-rdp application and which is still slow when i applied the QoS. Seems like the QoS is not working too. When i physically bypass the PA-500, the ms-rdp was working fine and very fast. Did anyone know what may cause this issue? Software : PAN OS 3.1.6 Deployment mode : Transparent WAN link : Load balancer on top bottom that support 3 WAN link (total of 10 Mbps link) -Sam- ... View more

Hi , Did anyone have an completed documentation or guide on how to set up PPPoE connection in PAN OS 3.1.x? ... View more

Hi, I face a problem with the smtp app. currently my PA500 do not set any deny action. However, I facing a huge delay when receive the email through the SMTP. Sometimes, the can receive the email and need to replace the PAN to other firewall or router. When i use other firewall/router to replace the PAN PA500, i did not face this issue. I wonder if anyone facing this when implementing PAN. ... View more

Hi All, Need your guys advise. I am having issue with PA-500. I downgrade the device from PAN OS 3.1.4 version to 3.0.8. Once i downgrade, i was unable to enter to the maintanance mode and the unit keep rebooting by itself. Anyone encountered this before? Regards, Sam ... View more

Hi All, I have question regarding PAN OS. Existing i am using PAN OS 3.0.8 and PAN Agent 3.0.2.. I want to upgrade to PAN OS 3.1.1 version and the model is PA-500. 1. Can i use back my existing configuration from 3.0.8 firmware to load on the new firmware 3.1.3? 2. Can i backup configuration on PAN Agent 3.0.2 and load it to  PAN Agent 3.1.2? 3. Whats the different between PAN Agent 3.1.2 LDAP and PAN Agent 3.1.2 AD? 4. My existing configuration have captive portal,if i upgrade the firmware,will it change any of my captive portal setting? 5. I heard the PAN OS 3.1.0 will make the PA-500 model 'hang' if we upgrade it.. Any other way to upgrade it to 3.1.3? ... View more

Hi All, Can anyone kindly guide me on how to limit HTTP download using QoS? My customer requirement : 1.Limit any file download speed for web browser application at 500kbps. Example : www.microsoft.com,www.download.com & etc. 2.The web surfing speed still maintain at 2Mbps. I had try to configure at QoS policy and set the application -----> web browsing. Successful limit download speed but affected surfing speed.. Please can anyone guide me what to do.... Firmware version  - 3.0.6 WAN Link - 8 Mbps ... View more

Hi All, I encountered a situation : User in the RADIUS server authenticated successful with CISCO ASA RADIUS Server or Microsoft RADIUS but unable redirected to the desired page such as www.google.com or www.yahoo.com... The page just stay at the captive portal page... The PAN firewall log shows it successful authenticated...  There is no policy blocking it.. I try so many times and the issue still the same... I follow the PAN captive portal without AD configuration guide and it still not working.. Anyone encountered this issue? Suppose once successful authenticated,it will redirect to a new page.. Please help... Anything I miss out in the config? Policy in rules are all allow ( any - any ) Captive portal rules (enable) Do i need to install User Identification Agent even though i didnt use Active Directory? I am just using RADIUS server to authenticate.. Software version : 3.0.5 Hardware : PA-500 PC OS : Windows 7 Please help to advise me on this matter... Thank you... ... View more