The GlobalProtect data file, located on the Device tab > Dynamic Updates contains the OPSWAT file. We could not able to download it. We have scheduled download but still it is not working and other content update is working fine. Please find below logs: > less mp-log avdata.log Mon Dec 13 07:30:03 +02 2020 : query string serialNumber=1604760636&apiKey=&featureName=globalprotect¤tGPVersion=0¤tOSVersion=10.0.2 Mon Dec 13 07:30:03 +02 2020 : data center answer <?xml version="1.0" encoding="utf-8"?> <GlobalProtect xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" xmlns:xsd="http://www.w3.org/2001/XMLSchema" xmlns="http://www.paloaltonetworks.com/"> <result>The software version is no longer eligible for updates</result> <file_version /> <lastModified>0001-01-01T00:00:00</lastModified> <file_location /> <encryption_key /> </GlobalProtect> @BPry @kadak
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