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Hi all,   I'm looking for any KB or official document that explain the log forwading behavior when link between FW and Syslog server is down.   As I understood that PA firewall will not resend the the log at the moment of link between them is down to sylog server once the link is back.     ... View more

Hi all,   After I uprageded all PA firewall and Panorama to version 9.1.5. My PA-3220 is working properly but not for PA-220.   The operation is working fine but health information on Panorama for PA-220 is missing as capture below     Infomation like CPS,session, CPU utilization and etc.. are missing but connectivity between PA-220 and Panorama is seem good.     ... View more

Hi all,   I have followed on the KB (https://knowledgebase.paloaltonetworks.com/KCSArticleDetail?id=kA10g000000CmqFCAS) but still no luck to fix the issue. service route is using default and certificate Profile is using Root CA as well         2020-10-22 23:12:22.932 +0700 EDLRefresh job started processing. Dequeue time=2020/10/22 23:12:22 2020-10-22 23:12:22.933 +0700 [DNS_API] default to getaddrinfo()! 2020-10-22 23:12:23.230 +0700 Error: pan_ebl_set_curl_proxy_info(pan_cfg_ebl.c:5673): failed to get proxy info 2020-10-22 23:12:23.232 +0700 Error: pan_get_ssl_conn_fail_on_cert(pan_sysd_util.c:105): failed to fetch: NO_MATCHES 2020-10-22 23:12:53.233 +0700 Error: ebl_fetch_url_from_remote_libcurl(pan_cfg_ebl.c:1908): EDL vsys1:Cortex_EDL curl_easy_perform failed, Err(28):Timeout was reached 2020-10-22 23:12:53.233 +0700 EDL entry(0x1b32000, 0x24937800, 0xe0bed00 vsys1/Cortex_EDL, 1, 1 ip) calling edl_file_create.sh - tmpfile : /opt/pancfg/mgmt/devices/localhost.localdomain/vsys1_Cortex_EDL.ebl.tmpxx, file : /opt/pancfg/mgmt/devices/localhost.localdomain/vsys1_Cortex_EDL.ebl.tmp 2020-10-22 23:12:55.234 +0700 Error: ebl_verify_fetched_copy(pan_cfg_ebl.c:2387): EDL entry(0x1b32000, 0x24937800, 0xe0bed00 vsys1/Cortex_EDL, 1, 1 ip) No valid entries found. Timeout was reached 2020-10-22 23:12:55.264 +0700 Error: ebl_update_local_file(pan_cfg_ebl.c:2861): EDL entry(0x1b32000, 0x24937800, 0xe0bed00 vsys1/Cortex_EDL, 1, 1 ip) Unable to fetch external dynamic list. Timeout was reached. Using old copy for refresh. 2020-10-22 23:12:55.264 +0700 EDL entry(0x1b32000, 0x24937800, 0xe0bed00 vsys1/Cortex_EDL, 1, 1 ip) Valid entries(0) lines skipped(1) 2020-10-22 23:12:55.264 +0700 EDL entry(0x1b32000, 0x24937800, 0xe0bed00 vsys1/Cortex_EDL, 1, 1 ip) No valid ips found in list file 2020-10-22 23:13:07.999 +0700 [DNS_API] default to getaddrinfo()! 2020-10-22 23:13:07.999 +0700 [DNS_API] default to getaddrinfo()! 2020-10-22 23:13:08.090 +0700 client device reported Phase 1 was SUCCESSFUL 2020-10-22 23:13:08.248 +0700 /opt/pancfg/mgmt/devices/localhost.localdomain/.refreshed-candidate.xml saved as /opt/pancfg/mgmt/devices/localhost.localdomain/refreshed-candidatecfg.7017.xml 2020-10-22 23:13:08.251 +0700 EDL entry(0x1b32000, 0x24937800, 0xe0bed00 vsys1/Cortex_EDL, 1, 1 ip) Manual Refresh job success   ... View more

All of my PA firewall is running PAN-OS 8.1.15-h3 and facing this issue below. Anyway, they are able to send log to Cortex Data Lake How can I resolved this error?   ... View more