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Upgrade PA-850 from 8.1.5 to 9.0.6 Boot Loop Hi, I want to ask if anyone have experienced upgrading Palo Alto from 8.1.x to 9.0.x and worked it out, because i didnt. Last night was my nightmare, i tried to upgrade PA-850 straight from 8.1.5 to 9.0.x. For 10 mins it seems work fine, autocommit shows up and completed. But at a sudden, there was system failure caused the device to keep rebooting. it won’t stop and kee repeating after 5 to 10 mins. So i decided to roll back and upgrade to 8.1.14-h2 and looks stable. I m not sure what caused the problem, since i have difficulty to arrange open ticket due to my parnter service level required me to submit request via local distributor. It’s gonna take some time and I kindly need some advices how to deal with it sooner. Thanks Regards, Quay ... View more

Hi All,   I have setup global protect authenticated by LDAP. Before i started, here is my running version: - PA Firmware : 8.1.5 - GP Version  : 5.0.0 I found odd issue with global protect ldap authenticated user who accessing the private network.   I have logged in global protect with ldap authentication, let's say its "domain\user1". i want to access file sharing network and it's required domain authentication, i authenticated using "domain\administrator". Oddly, my connection is suddenly dropped. i checked on monitoring traffic log, queried by my 'source ip' and it showed that my log traffic changing from "domain\user1" to "domain\administrator" and its affected to change my initial authenticated login global protect with accessing other network. For example, previously (source user "domain\user1" global protect source-ip 172.10.1.63 destination-ip 10.10.1.100) after i authenticated my domain account to access the file server the traffic change to (source user "domain\administrator" global protect source-ip 172.10.1.63 destination-ip 10.10.1.100) it caused the connection dropped because the user is not listed or allowed in the policy.   kindly need help assistance to this problem, have anyone had the similar issue with global protect and ldap ?   any kind of help will be appreciated.   Best Regards, quay       ... View more