The restriction seems to be only with Ubuntu. There is a known issue already submitted for that behavior: " GPC-9415 - For the GUI version of the GlobalProtect app for Linux, SAML authentication with Microsoft Azure does not work on Ubuntu 1804 or greater versions". To work around this, we might need to apply the same workaround suggested for this issue " GPC-11090 - Fixed an issue where, when the GlobalProtect app was installed on Linux, users were not able to authenticate through SAML authentication when Microsoft Azure was used as the identity provider". T hat was addressed in Global Protect v5.1.6. They find out a workaround to make it work: One Login and Azure on Redhat, Ubuntu and CentOS. If the page is not loading completely, please right-click the sign-in page, select "inspect" and then select "reload" to make it work. The doc team was asked to consider removing the note I mentioned above, as this may have been fixed. As you are running Global Protect v5. 2, these issues/restrictions may be already fixed, and it seems like the limitation(s) was not SSL related. You will want to contact support for the proper Global Protect logs analysis while using Linux distros and SAML authentication.
... View more