I am trying to connect to my university's VPN. I have installed the CLI version of globalprotect on my laptop running Arch Linux. The university pointed me to a location to download a tarball with 18.104.22.168-17 debian packages. I believe I have successfully installed fine (although a reboot was needed). I receive the following error when I try to use the CLI to connect via (note username and institution redacted to protect the innocent): >> globalprotect connect --portal vpn.<MyInstitution> --username <MyInstitutionUsername> Retrieving configuration... Retrieving configuration... Failed to connect to vpn.<MyInstitution>. Error: No Network Connectivity. Please verify your network connection and try again. For what I can tell the gpd service appears to be up and running fine: >> sudo systemctl status gpd ● gpd.service - GlobalProtect VPN client daemon Loaded: loaded (/usr/lib/systemd/system/gpd.service; enabled; vendor preset: disabled) Active: active (running) since Tue 2020-08-25 08:31:43 EDT; 40min ago Process: 74461 ExecStartPre=/opt/paloaltonetworks/globalprotect/pre_exec_gps.sh (code=exited, status=0/SUCCESS) Main PID: 74463 (PanGPS) Tasks: 13 (limit: 38064) Memory: 22.7M CGroup: /system.slice/gpd.service └─74463 /opt/paloaltonetworks/globalprotect/PanGPS Aug 25 08:31:43 plato systemd: Starting GlobalProtect VPN client daemon... Aug 25 08:31:43 plato pre_exec_gps.sh: no pid file Aug 25 08:31:43 plato systemd: Started GlobalProtect VPN client daemon. >> ps -fe | grep Pan root 74463 1 0 08:31 ? 00:00:00 /opt/paloaltonetworks/globalprotect/PanGPS <user> 74481 1 0 08:31 ? 00:00:00 /opt/paloaltonetworks/globalprotect/PanGPA start Also I have plugged https://vpn.<MyInstitution> into a web browser to confirm that I can see my university's portal, which appears to work fine. I have tried reinstalling and restarting a couple of times, and I have tried globalprotect collect-log to see if I can see anything funky in the logs. I have also thoroughly read through the GlobalProtect User Guide PDF Linux sections.* Unfortunately I am at a loss of what to try next. Can any kind person offer some suggestions?! * I have also tried to install the GUI version in Linux but seem to be held up by a missing dependency: libqt5webkit5. I found a qt5-webkit in Arch Extra, but that didn't fix the dependency issue.
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