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About TimGowen
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a month ago
3Posts
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Jan 28, 2021Last Visited
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Latest posts by TimGowen
| Subject | Views | Posted |
|---|---|---|
| 195 | 12-07-2020 06:05 AM | |
| 1282 | 10-07-2020 06:20 AM | |
| 1437 | 09-29-2020 08:04 AM |
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| Subject | Likes | Author | Latest Post |
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| 1 |
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| Date Registered | 09-29-2020 07:55 AM |
| Date Last Visited | a month ago |
| Total Messages Posted | 3 |
12-07-2020
06:05 AM
I've noted some laptops handed out when people went to work from home are not running Cortex XDR as Active Directory deployment of a startup script (which runs the msi from a share) was the chosen deployment method. What are my options for getting machines up to date when they don't connect to the VPN until after the machine is already started up?
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10-07-2020
06:20 AM
Thanks. I have got advice to remove the client and re-install and there is a utility for doing this for Windows... is there a Mac utility too, as one of these is a Mac. One of the disconnected Windows agents, on a server, couldn't have been due to a network issue - or if it was the connection was not re-made when whatever happened was over. So I had to remove the agent and reinstall. Tim
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09-29-2020
08:04 AM
I have a user (my boss) who is one of several endpoints with a status of 'Connection Lost'. I'm not actually able to ping him from the DNS server when he is plugged in to the network at work; the XDR portal reports two IP addresses which are probably from his domestic wifi. Running the msi to install isn't possible because tamper protection is enabled so I am not sure how I can get Cortex XDR running properly again. I am guessing that this and other 'Connection Lost' issues are down to IP changes but... how can I clean up the portal and re-establish broken connections.
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