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About bkatzir
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2 weeks ago
5Posts
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Feb 14, 2021Last Visited
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Latest posts by bkatzir
| Subject | Views | Posted |
|---|---|---|
| 95 | 2 weeks ago | |
| 188 | 3 weeks ago | |
| 213 | 3 weeks ago | |
| 488 | 12-07-2020 01:53 AM | |
| 609 | 11-24-2020 10:56 PM |
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| Date Registered | 11-24-2020 10:53 PM |
| Date Last Visited | 2 weeks ago |
| Total Messages Posted | 5 |
2 weeks ago
For future reference: After a correct configuration of the integration instance we have been encountering ``` calling panorama_get_traffic_logs(‘32936’,) Query logs failed. Reason is: Query timed out ``` This error comes from the pan-os. the search query job which we are creating is timing out. I talked with the pan-os team - there is no way to lengthen the TTL of the job via the API. A case was created to the pan-os team: 01731887
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3 weeks ago
Can you upload some screenshots or send them to me? I'm interested in knowing that you are indeed running the commands/Playbooks from the correctly configured instance. bkatzir@paloaltonetworks.com
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3 weeks ago
Hey Roger. I was able to query panorama logs successfully. Where did you define the `Device Group`? It should be defined in the instance configuration. Bar.
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12-07-2020
01:53 AM
Does the template correlates with the ticket *type*?
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11-24-2020
10:56 PM
Hey @aborgo, Thanks for engaging with the SBOW integration with Cortex XSOAR. it does seem that we have an issue with the template parameter(which we will fix). Have you tried to fire the command with the `template` argument instead? e.g - !servicenow-create-ticket template=<my_template>
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