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Hi guys,   I am setting up agentless user-id with Windows Server 2003 Active Directory. My PAN-OS version is 8.1.16.   For the setup, i've followed the guide here: https://knowledgebase.paloaltonetworks.com/KCSArticleDetail?id=kA10g000000ClGGCA0   Currently i am being hit by this error message: When I looked up for NT error code 0xc002001b, it shows that RPC had failed. Requesting for any experts for help on this error.   Below are some configurations screenshots that i've done following the guide mentioned above. 1) Creation of service account on the AD with the correct members: 2) Because it is Windows Server 2003, and does not have "Event Log Readers" in the member group, the panagent service account was added to the group policy below:   3) Panagent permission:   4) Basic config on the palo alto for the agentless user id: 5) I've also permitted related firewall rules to allow the connection to pass successfully. I do not see any traffic being blocked for traffic between these two IPs. TCP 135, 4266, 389 were permitted. 6) Other configurations that i've done (forgotten to capture screenshots): - Service route for User ID set to Eth 1/1 (where AD is located) - Enable User ID identification for the Zone. - Tried resetting passwords for the panagent and trying again but still not working.   With all these configurations, i am still unable to get the "Status" to show "Connected". NOTE: I've tried WBEMTEST to test the WMI connection towards the Windows Server 2003 Active Directory (AD) server and it connects without any issue.     PS: apologies for the blur screenshots. ... View more