About RaulTrujillo

Hi everyone,   Looks like the push must have worked.  We are now seeing the update sooner.  See below: +++++ SNIP +++++ A new comment was created on your recent case ( 02618638 ). To view the details of this case, provide input or add attachments, please click  here.   Comment:   Hi Raul, Greetings! I hope you are doing good. Thank you for your patience. The fix has been now implemented in below next releases below. 10.2.6====> 9/28/23 11.0.3====> 10/19/23 Meanwhile, If you have any queries feel free to reach out to me, I will be glad to assist you. Have a nice day! ++++ END SNIP +++++++   ... View more

Hi, I just submitted the case to see if it can be escalated to a HotFix.  The engineering tech I'm working with said he'll get back with me for an update. ... View more

Hmm,   I have a similar setup with Ruckus and having issues.  I kept thinking it was my Ruckus configuration.  I'll keep an eye on this post.   Raul Trujillo ... View more

Hi Walid,   The CASE #the engineer used was:  CASE 02618638   I submitted the case on 7/5/2023.   The latest response to the case is the following:   Hi Raul, Greetings! I hope you are doing good. The fix has been coded in 11.0.4 and 10.2.6 PAN-OS versions. Both versions do not have an ETA as of now. But you can track down the issue with this issue ID PAN-227639 in the release notes once published. Could you let me know whether we can proceed with this case toward soft closure with your permission? Also, you can reopen the case if you have any queries or doubts regarding this issue. Meanwhile, If you have any queries feel free to reach out to me, I will be glad to assist you. Have a nice day! ... View more

Hi everyone,   The engineer that is my the case mentioned above just replied the following:   ------- snip ----- start here Greetings! I hope you are doing good. Thank you for your patience. The fix has been coded in 11.0.4 and 10.2.8 PAN-OS versions. Both versions do not have an ETA as of now. But you can track down the issue with this issue ID PAN-227639 in the release notes once published. Meanwhile, If you have any queries feel free to reach out to me, I will be glad to assist you. Have a nice day!   ----- snip -- end here ---- ... View more

Right.   You can also refer them to my case:   My case # is 02618638   However, it appears to be an issue with "dns-base" and not necessarily 11.x.  That is when I noticed it.  After looking through Rudolf's filter, it makes more sense that it's an app (dns-base) issue.   ... View more

Great observation Rudolf.  I see the same thing when I use: ( app eq 'dns-base' ) and ( bytes geq '150000' )   Most of that data is 281.5T.  So, now, what I'm guessing is that "one" session takes up the 281.5T of fictitious data.  Here are more details about the data:   Type end Bytes 281474976579783 Bytes Received 2147483647 Bytes Sent 199 Repeat Count 1 Packets 1 Packets Received 4294967295 Packets Sent 2   Regards,   Raul Trujillo ... View more

I have a second higher-up engineer who is starting to look at my issue.  My case # is 02618638.  The first engineer ran multiple tests and collected lots of data.  By the way, I'm going to share other info that I have on my network: Switches:  Junipers Access Points:  Ruckus (Cloud Managed) ISP Provider:  AT&T Fiber   I noticed Rudolf is getting the same issue but with other firmware versions.  I began to see this after upgrading to 11.x.x.  Unless I had missed it. ... View more

I just got a reply from one of the engineers.  He said that there are other similar cases.  They are currently investigating the issue.   Regards,   Raul Trujillo ... View more

Thanks for your reply.  I did add the recommended DNS security policy.  I am a bit more secure.  Thank you.  However, I'm still seeing TBs of data hitting my "dns-base."  I could see that in Monitor -> App Scope -> Network Monitor, the bandwidth is capped at 281.47 TBs 15 minutes apart.  This bandwidth is supposedly going out from my internal DNS Server(s) 10.0.0.6 and 10.0.0.9, to an external DNS Server (1.1.1.1 or 8.8.8.8).  However, with a 500/500 Mbps, I doubt I would hit that many TBs in 15-minute increments. ... View more