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- About wechoi
05-24-2023
3Posts
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May 24, 2023Last Visited
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| 342 | 12-06-2022 06:55 PM | |
| 1333 | 08-03-2022 02:47 AM | |
| 1184 | 08-03-2022 02:31 AM |
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| Date Last Visited | 05-24-2023 04:10 AM |
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12-06-2022
06:55 PM
如 要启用对 Cortex XDR 组件的访问， 您必须允许访问列表中的 Palo Alto Networks 网址。- Resources Required to Enable Access to Cortex XDR
在Palo Alto Networks网址列表中是googleapis.com，用来下载Agent升级包， 内容包及WildFire文件分析。
如果中国大陆端点访问googleapis.com网址有困难 ，可以考虑使用 代理。需要的话，Cortex XDR的客户可以向我们的系统工程师（System Engineer）申请使用PAN专门代理。
如果环境里的端点无法直接访问到互联网，客户也可以使用代理来链接到Cortex XDR。
Cortex XDR 支持以下类型的代理配置： - Proxy Communication
1. 全系统代理
2. 特定于应用程序的代理
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08-03-2022
02:47 AM
1 Kudo
@Justin.Hefley , you may try to verify if the Broker VM is able to resolve and connect to " distributions.traps.paloaltonetworks.com" using command lines:
1. openssl s_client -connect distributions.traps.paloaltonetworks.com:443
2. ping distributions.traps.paloaltonetworks.com
If it doesn't connect, you may want to verify the DNS settings on the Broker VM.
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08-03-2022
02:31 AM
Hi @NivedaR , you can run the Agent Installation packages locally on existing agents to perform the upgrade. There is no need to uninstall and perform fresh installation.
However, if the agent has Agent Tampering Protection enabled, you will need to disable it first before performing the upgrade locally.
There are two methods to disable it:
1. via Agent Settings profile
2. via cytool command
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