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I faced a Timeout error while performing firs time update on content packs via marketplace after my community edition installation and it took me some time in resolving it so wish to share the solution
if you have Installed Community edition and if you face Timeout error while trying to update content pack for first time via market place
make sure to add following server config settings
If there are errors, you need to configure the server timeout settings. This may be caused by a local proxy server that is processing the zip content file.
Select Settings → ABOUT → Troubleshooting → Add Server Configuration .
Add the following keys and update the values as required.
KEY
DESCRIPTION
VALUE
marketplace.content.pack.fetch.headertimeout
Determines the HTTP header timeout for downloading Marketplace content.
If you still experience a timeout, add the key and value below.
Default (in seconds): 15
marketplace.content.pack.fetch.timeout
Determines the time to wait in seconds for the server's response headers, after writing the request (including the body). It does not include the time to read the response body.
Default (in seconds): 300
Click Save .
Reference: https://docs-cortex.paloaltonetworks.com/r/Cortex-XSOAR/6.9/Cortex-XSOAR-Administrator-Guide/Marketplace-Troubleshooting
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Supervisor password is also called as Uninstall Password to change it >> go and change the agent settings profile uninstall password. This must be done on your Cortex XDR Instance. Steps Please access to Management Console >>> Go to your Cortex XDR instance where u have your endpoint XDR Agent is binded >>> Go to Endpoint Tab >>> Policy Management>>> Profiles>>> Agent settings profile ( the Agent settings profile that you added to your policy that has your endpoint as its target) >>> Uninstall Password >>> Change the uninstall password to your own local password, make sure to Check-in ( perform heart beat), Now what you had done is replaced either the global settings/ Agent Settings uninstall password
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Please access to Management Console >>> Go to your Cortex XDR instance where u have your endpoint XDR Agent is binded >>> Go to Endpoint Tab >>> Policy Management>>> Profiles>>> Agent settings profile ( the Agent settings profile that you added to your policy that has your endpoint as its target) >>> Uninstall Password >>> Change the uninstall password to your own local password, make sure to Check-in ( perform heart beat), Now what you had done is replaced either the global settings/ Agent Settings uninstall password hope it helps
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HI Njaksec to answer your question >>>What does the "Performance" mean under Capability Summary which is under BPA Summary ? Performance % indicates if you have any settings that affects the overall performance ( like - Having a security policy configured to Log at Start etc) By definition : Best Practice checks that intend to help increase the performance or help identify those causing performance degradation to help retain optimal performance. If you are opening BPA report .HTML >>> to further explore each summary you can just click on it to gain detailed summary if you have doubts on any report just click on the Context help (?) ---> question mark icon to gain more clarity
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Same issue even if i am working with cmd with admin privileges, but got resolved once I set new uninstall password as specified above. Thanks Dfalcon
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