I'm also experiencing the same issue. All users get a 1 day expire message here is whats in the log, Jul 23 11:13:22 authd_sysd_localprofile_callback(pan_authd.c:4340): localprofile sync triggered via sysd Jul 23 11:13:22 authd_sysd_localprofile_callback(pan_authd.c:4360): get local info for vsys1/COP_LDAP Jul 23 11:33:42 pan_authd_service_req(pan_authd.c:3310): Authd:Trying to remote authenticate user: <username> Jul 23 11:33:42 pan_authd_service_auth_req(pan_authd.c:1186): AUTH Request <'vsys1','COP_LDAP','<username>'> Jul 23 11:33:42 pan_authd_common_authenticate(pan_authd.c:1646): Authenticating user using service /etc/pam.d/pan_ldap_vsys1_:c:o:p_:l:d:a:p_0,username <username> Jul 23 11:33:43 pan_authd_authenticate_service(pan_authd.c:665): authentication succeeded (0) Jul 23 11:33:43 pan_authd_authenticate_service(pan_authd.c:671): account is valid Jul 23 11:33:43 pan_get_passwd_expiry(pan_authd_passwd.c:795): Using /etc/openldap/pan_ldap_vsys1_:c:o:p_:l:d:a:p_0 to get password info Jul 23 11:33:43 pan_get_ldap_ip(pan_authd_passwd.c:120): Reading file /etc/openldap/pan_ldap_vsys1_:c:o:p_:l:d:a:p_0 Jul 23 11:33:43 pan_authd_bind(pan_authd_passwd.c:244): binding with binddn <username>@cop.int Jul 23 11:33:43 pan_authd_ldap_search_result(pan_authd_passwd.c:357): searching base 'DC=cop,DC=int' for (sAMAccountName=<username>) (userAccountControl) Jul 23 11:33:43 pan_authd_ldap_search_result(pan_authd_passwd.c:380): DN in entry CN=<username>,OU=Staff Depot,OU=staff Users,DC=cop,DC=int Jul 23 11:33:43 process_ad_usracct(pan_authd_passwd.c:496): AD :Got value userAccountControl : 512 Jul 23 11:33:43 pan_get_ad_passwd_expiry(pan_authd_passwd.c:687): userAccountControl = 512 Jul 23 11:33:43 pan_authd_ldap_search_result(pan_authd_passwd.c:357): searching base 'DC=cop,DC=int' for (maxPwdAge) Jul 23 11:33:43 pan_authd_ldap_search_result(pan_authd_passwd.c:380): DN in entry DC=cop,DC=int Jul 23 11:33:43 process_ad_pwdattr(pan_authd_passwd.c:470): AD :Got value maxPwdAge : -77760000000000 Jul 23 11:33:43 pan_authd_ldap_search_result(pan_authd_passwd.c:357): searching base 'DC=cop,DC=int' for (sAMAccountName=<username>) (pwdLastSet) Jul 23 11:33:43 pan_authd_ldap_search_result(pan_authd_passwd.c:380): DN in entry CN=<username>,OU=Staff Depot,OU=staff Users,DC=cop,DC=int Jul 23 11:33:43 process_ad_pwdattr(pan_authd_passwd.c:470): AD :Got value pwdLastSet : 130189625099463765 Jul 23 11:33:43 pan_get_ad_passwd_expiry(pan_authd_passwd.c:760): AD pwd expires in days 1 Jul 23 11:33:43 authentication succeeded for user <vsys1,COP_LDAP,<username>> Jul 23 11:33:43 pan_authd_process_authresult(pan_authd.c:1366): pan_authd_process_authresult: <username> authresult auth'ed Jul 23 11:33:43 Request received to unlock vsys1/COP_LDAP/<username> Jul 23 11:33:43 User '<username>' authenticated. From: 27.96.214.249. Jul 23 11:33:43 pan_get_system_cmd_output(pan_cfg_utils.c:4275): executing: /usr/local/bin/sdb -n -r cfg.operational-mode I have replaced theactual user name with <username>
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