Hello @jmsepulveda I recently closed a support ticket in this case. Information I have got from PANW: - there is no official bug id for this issue, - the issue is known and affected versions are from 5.2.8 (as I correctly remember), - it affects not only macOS but Windows machines, too, - it is connected to packet fragmentation with in certain circumstances and unfortunately is experienced randomly, - exact triggering events are not known in details, - a workaround to this is to DISABLE split tunneling for video traffic (and pray it won't happen 😉 ), - it will be fixed in 5.2.11 which should be released end of March 2022. In my infrastructure the issue vanished without any specific reasons. Somehow I connect it to macOS update (12.2.1) but I am unable to confirm and say it for sure. @jmsepulveda I will be happy to share more information in Zoom or other VC solution if you would like to discuss the case. Just send a message to me. Regards everybody.
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