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- About ASHARMA45
04-26-2021
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Apr 26, 2021Last Visited
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| Subject | Views | Posted |
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| 3082 | 03-26-2021 04:10 PM |
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| Member Since | 03-02-2021 06:30 AM |
| Date Last Visited | 04-26-2021 10:20 PM |
| Posts | 1 |
03-28-2021
05:34 AM
Probably you are using a tcpdump on the firewall to see that it is not responding to USER-ID requests from the Panoema? https://knowledgebase.paloaltonetworks.com/KCSArticleDetail?id=kA10g000000CleECAS If so then check on the firewall if Network Connectiviy services for the managment interface if USER-ID is enabled also check the Service Route Configuration as maybe the firewall is sending the user-id info on another interface. https://live.paloaltonetworks.com/t5/best-practice-assessment-device/management-interface-settings-network-connectivity-services/ta-p/336948 https://knowledgebase.paloaltonetworks.com/KCSArticleDetail?id=kA10g000000ClGJCA0
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