We've had Global Protect in production for a while now, but it has just recently been brought to my attention that we are having a lot of users locking their accounts out. The GP client prompts them for their AD username / password. Maybe they fat-finger their password or whatever. The GP client never gives them any indication of any issue, other than just prompting for credentials again. I have users that are failing logins 30-40 times within a couple of hours. Of cource AD is locking their account out, but the end user has no idea. All they know is they are continueing to get prompted for creds. Has anyone ran into this situation? Any suggestions? Most clients are using 3.1.3 while some are using 4.0.6. I am using aloways on mode and the same Kerberos profile to authenticat to both the portal and the gateway. I'm pretty sure that having them plug in their password twice is over-kill and adding to the issue. My security team would need some other way to auth to mitigate. I want to use pre-logon tunnel and device certs, but we just aren't there yet. Any help or suggestions would be greatly appreciated! Thanks, Jonathan
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